Canterbury On The Lake in Waterford Township, MI, offers a wide array of care types designed to meet the individual needs of its residents. The facility provides assisted living, nursing home, and senior living options, ensuring that each resident receives the support they require. Medical services available include wound care, oxygen administration, special dietary management, and specific diabetes care, catering to both diabetics on oral medications and those requiring insulin injections. The care team is equipped to handle advanced dementia conditions and is supported by registered nurses and licensed practical nurses, with a 24-hour nurse on call, ensuring medical staff is readily accessible in case of emergencies.

In addition to essential medical support, Canterbury On The Lake features an impressive range of services designed to enhance residents’ quality of life. On-site medical services encompass wellness clinics, rehabilitation programs, and mental health consultations, in addition to standard nursing care. The facility also offers a secured community design and features such as indoor walking paths for mobility, laundry services, and various forms of assistance with daily activities like bathing, dressing, and toileting. Together, these features ensure that residents receive comprehensive and compassionate care in a safe environment.

Accommodations at Canterbury On The Lake come in a variety of configurations, with options for individual customization available to residents. Each residence is furnished and offers independent temperature controls to enhance personal comfort; however, it's important to note that not all accommodations possess every feature. Services such as housekeeping help maintain a clean living space. Residents may also personalize their rooms according to their preferences by painting or decorating, allowing for a sense of home.

Dining experiences at the facility prioritize nutrition and variety. Residents can enjoy in-room dining with meal options tailored to their dietary needs, including set menus, vegetarian selections, and specialized items like gluten-free and mechanically chopped foods. Snacks are available throughout the day, ensuring that residents have access to nourishment whenever needed. The dining services also accommodate texture modifications, such as pureed foods and thickened liquids, to suit individual health requirements.

The amenities and services available at Canterbury On The Lake contribute significantly to the community's attractiveness. Residents can enjoy a wide range of activities including special interest clubs, exercise rooms, and communal gardens. Facilities such as a movie room, library, and wellness center enrich daily life and promote social interaction among residents. There is also an on-site barbershop and internet access to keep residents connected. Religious services are offered to cater to spiritual needs, and with wheelchair accessibility, the environment accommodates all residents comfortably. It’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community garnered a range of feedback from visitors and family members, primarily highlighting its well-maintained environment, various stages of care, ample activities, and dedicated staff. Many reviewers praised the community for its cleanliness, friendly staff, and enjoyable atmosphere. The environment is described as supportive and pleasant, with beautiful grounds and a lake that contribute to a tranquil setting. The available amenities, such as a store, hair salon, and a chapel, along with a plethora of activities like gardening, bingo, arts and crafts, and even field trips, were frequently mentioned as positives. Independent living sections, such as Southminster, received positive notes for their friendly community and great activities, ensuring no resident feels bored. The attentive and professional nature of the staff, particularly in handling transitions from hospitals, was commended. Rehabilitation services received accolades for the personal care and detailed programs tailored to individual needs, enhancing residents' experiences and recovery.

However, some reviews pointed out concerns regarding the responsiveness of nurses, with instances of delayed assistance being a notable issue. The communication between caregivers and family members was another area where improvement was desired, as some family members felt left in the dark about the care of their loved ones. While the majority of the staff were celebrated for their dedication and compassion, there were criticisms directed at specific departments like the social work team, hinting at isolated cases of dissatisfaction.

In summary, while the community is highly regarded for its comprehensive care levels, engaging activities, and caring environment, there are areas where attention is necessary, particularly in communication and responsiveness. The balance of positive attributes with these concerns offers a nuanced understanding of the community's environment, suggesting that while many have a favorable view, the experience can vary based on individual needs and interactions with staff.

AI generated summary of real reviews