Stratford House is licensed as a residential care home and is able to support residents with a wide range of medical needs. The staff is trained to manage wandering behaviors around the clock, address behavioral issues, perform wound care, and oversee oxygen therapy. Residents who require special diets, including detailed diabetic management—whether oral medication, injections, or sliding-scale insulin—receive monitoring and assistance. The community also accepts adults under 60 years old and is equipped to care for people living with advanced dementia conditions.

Care delivery is reinforced by a 24-hour nurse on call, an awake night shift, and continuous security coverage. All employees undergo background checks, and emergency pull cords and personal emergency response systems connect residents directly to staff at any hour. An activity director coordinates structured programs, and visiting podiatry services are available on site. Assistance with bathing, eating, dressing, and toileting can be provided at the full-help level. Transfer support ranges from standby supervision to two-person or Hoyer-lift transfers, and staff are prepared to serve residents who are bed bound.

Private and semi-private rooms are offered, with some units including private bathrooms, basic furnishings, and cable access; features vary by room, so it is advisable to confirm specific details when touring. The layout allows residents to bring personal items to create a familiar environment while still meeting safety requirements.

Dining follows a set menu prepared to meet nutritional guidelines, with routine snacks offered between meals. The kitchen team works closely with clinical staff to accommodate physician-ordered diet modifications and manage specialized meal plans such as low-sugar or texture-altered diets.

Stratford House is fully wheelchair accessible and provides scheduled transportation for medical appointments and community outings. On-site amenities include a barber and beauty shop, internet access, communal garden areas, and regular religious services. Residents can attend movie nights, join arts and crafts sessions, or simply relax in shared lounges and outdoor spaces, all overseen by staff to ensure safety and participation.