Independence Village of Traverse City operates as an independent-living community that can also meet a range of medical needs. The team is equipped to oversee wound care, oxygen use, and physician-ordered special diets. Residents younger than 60 are welcome, and the staff can monitor and support all levels of diabetic management, including oral medications, insulin injections, and sliding-scale dosing. Hospice services are available on site, and the community accepts residents with mild dementia who can benefit from added structure while still enjoying an independent-living environment.

Support staff remain on duty around the clock. A full-time activity director, 24-hour security, and a personal emergency response system that alerts staff help to maintain safety. Direct care aides can provide complete assistance with bathing, dressing, eating, and toileting. Transfer help ranges from simple standby aid to two-person and full Hoyer-lift transfers, and the building can accommodate walker and wheelchair users as well as individuals who are bed-bound.

Apartments vary in layout, but many include a private bathroom, a kitchenette, individual temperature controls, cable service, and the option for residents to paint or decorate the space. Regular housekeeping and scheduled laundry are provided, though not every unit offers every feature listed.

Dining options cover three prepared meals daily from a set menu, an on-order menu for alternate selections, snacks available throughout the day, and the choice of meal delivery to the apartment. A private dining room can be reserved for family gatherings or celebrations.

Independent-living residents may add medication-management monitoring, weekly housekeeping, and personal laundry service if they prefer not to handle these tasks on their own.

On-site amenities include resident parking, wheelchair-accessible common areas, a barber and beauty shop, exercise room, wellness center, internet access, communal gardens, library, special-interest clubs, and scheduled religious services. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed. Transportation is available for shopping, appointments, and local outings.

Residents and their families say:

This community has garnered positive feedback for its cleanliness, friendly staff, and range of amenities. Many reviewers appreciated the variety of rooms available for different activities, from crafts and card games to dining and watching TV, highlighting the community's capacity to host gatherings of varying sizes. The apartments were described as beautiful, well-kept, and providing a sense of home, with one reviewer particularly valuing the privacy their apartment offered. The dining experience also received praise for its quality of meals and pleasant dining room atmosphere. A notable feature for many was the community's pet-friendly policy, which factored significantly into the decision-making for some families. Moreover, the range of activities, including in-house fun, day trips, and special events like holiday-themed outings, contributed to a lively and engaging environment for residents.

Despite the glowing reviews, there were criticisms concerning management's handling of refunds related to uninhabitable room situations, with multiple reviewers experiencing delays and partial refunds, which sullied their impression of the community. Additionally, some found the price increases to be steep over time. Another recurrent issue mentioned was the size of the studio apartments, perceived as too small by a few visitors. The lack of specific wheelchair transportation services was also highlighted as a drawback for one reviewer. Nonetheless, these concerns were counterbalanced by many positive aspects, such as accommodating staff during move-ins, a variety of spacious and clean living options, and the community's overall welcoming and warm atmosphere. The provision of medical assistance alongside independence, excellent dining options, and the various amenities like gyms, salons, and recreational rooms were highly appreciated features that made many recommend this community to others.

AI generated summary of real reviews