Waltonwood at Lakeside in Sterling Heights, MI, offers a range of care types designed to meet various needs including assisted living, independent living, and specialized memory care. Medical support is comprehensive, addressing issues such as wandering, elopement, behavioral concerns, and overnight care. The facility is equipped to handle advanced dementia conditions, and has a qualified team that includes registered nurses and licensed practical nurses available around the clock. The presence of 24-hour security and staff ensures a safe environment, while on-site medical services such as psychiatric care, dental, and podiatry support contribute to the holistic care strategy employed at Waltonwood.

In addition to the primary medical support, Waltonwood provides hands-on assistance with daily living activities such as bathing, dressing, and toileting for those in need of full support. Residents can utilize various transfer services tailored to individual mobility requirements, whether through assistance with walkers, wheelchairs, or full transfers with Hoyer lifts. For independent living residents, the facility offers housekeeping, a monthly meal plan, laundry services, and medication management monitoring to ensure a comfortable and supportive living environment.

The accommodations at Waltonwood at Lakeside are designed with an emphasis on comfort and personalization. Residents can enjoy a furnished room equipped with a private bathroom, kitchenette, and independent temperature controls, allowing for a home-like atmosphere. Housekeeping and scheduled laundry services further ease daily living, while some residents may have the option to personalize their room. It is essential to note that not all accommodation features are available in every unit.

Dining at Waltonwood is tailored to meet residents' nutritional needs, with a set menu and options for diet modifications. Residents can order meals on request and enjoy snacks throughout the day. The facility includes a private dining room for special occasions. Independent living residents also benefit from a monthly meal plan, ensuring they have balanced options available.

Waltonwood at Lakeside provides a variety of amenities designed to enhance residents' quality of life. These include on-site religious services, communal gardens, a library, a movie room, and a wellness center. Fitness enthusiasts can benefit from the exercise room and therapy pool, while a barber and beauty shop caters to personal grooming needs. Residents can enjoy internet access and have the option to keep pets, though it's advisable to check with the community regarding pet policies during your visit. The facility is wheelchair accessible and offers resident parking, along with close proximity to public transportation and available transportation services for outings.

Residents and their families say:

This community has received mixed reviews from visitors, with many praising its aesthetics, location, and the staff's friendliness. Several reviewers mentioned that the facility is beautiful, with a particularly impressive environment including a lovely lake view, and is maintained to be clean and welcoming. The amenities, such as a pool, and the apartment sizes, particularly the two-bedroom options, were highlighted as pluses. The community's location was deemed convenient by some, and the staff was frequently described as helpful, nice, accommodating, and exceptional, showing a genuine care for residents. Gifts like a chocolate Bundt cake during tours and special touches for residents' birthdays were appreciated signs of the community's effort to make everyone feel welcome.

However, there were notable criticisms, mainly regarding the high cost compared to other communities, with some saying it was more expensive without necessarily including all expected services, such as care costs. Quality of food emerged as a common complaint among reviewers, with some mentioning that it sometimes is spoiled or not up to standard, and the variety could be improved. Negative feedback also focused on certain staff members' attitudes, particularly during nighttime and weekend shifts, where they were described as unfriendly and unaccommodating. A few reviewers expressed disappointment over specific services like maintenance and temperature control within the apartments, highlighting issues that went unresolved for extended periods. Additionally, concerns were raised about the community's policy on healthcare providers, suggesting a lack of choice that could impact residents' independence and quality of care. Despite these criticisms, many still recommended the community, citing its superb facilities and the staff's overall commitment to resident well-being.

AI generated summary of real reviews