American House Riverview offers both Assisted Living and Independent Living, allowing residents to select the level of day-to-day support that fits their needs. The community can manage overnight monitoring, wound care, oxygen therapy, and physician-ordered special diets. Staff are trained to work with adults under 60 and can manage diabetes through oral medication, injections, or sliding-scale insulin. Moderate dementia conditions are also supported, enabling residents with memory loss to remain at the property as long as their needs stay within the community’s service scope.

The building maintains 24-hour staffing and security, and each apartment is connected to a personal emergency response system that alerts staff if help is needed. On-site clinical services include incontinence and ambulatory care, dentist visits, hospice coordination, medication management, and regular access to a nurse, occupational therapist, physical therapist, and podiatrist. Caregivers can provide full assistance with bathing, dressing, and toileting, with standby help during meals. Transfer assistance ranges from walker or wheelchair support to one- or two-person transfers and Hoyer lifts, and the team can serve residents who are bed bound.

Apartments are available in several layouts, all wired for cable service; however, not every floor plan includes every feature, so it is best to confirm specifics during a tour. Rooms are designed for accessibility and can accommodate personal furniture and belongings within safety guidelines.

Meals are offered on a set menu schedule in a communal dining room. Special diets ordered by a physician can be prepared, and staff remain on standby to assist residents who need cues or minimal help during meals. This arrangement allows the kitchen to maintain consistency while still meeting individual nutritional requirements.

Community amenities include wheelchair-accessible common areas and internet access for residents who wish to stay connected online.

Residents and their families say:

This community offers a welcoming environment with numerous positive aspects highlighted by residents and visitors. Many reviewers noted the friendly and supportive staff who go above and beyond to assist residents, mentioning that everyone is greeted warmly and the entire place is kept immaculately clean. The apartment sizes are generally considered adequate, with facilities such as a salon, chapel, dining areas, and recreational activities like bingo and movie nights adding to the appeal. Many appreciated the wide array of activities available, which provide opportunities for residents to engage socially and remain active.

However, some reviews indicate areas needing improvement, particularly in the medical team’s responsiveness and care, which more than one reviewer mentioned as lacking. There were concerns about staff shortages and slow response times in some cases. Although meal quality received mixed reviews, with some praising it as being varied and well-balanced, others found it lacking and suggested more options should be available. The cost was another factor discussed, with some finding it affordable and within budget, while others struggled with living expenses in the community.

In conclusion, the community appears to be a positive environment overall, especially for those seeking an independent living situation with a friendly atmosphere and varied amenities. Nevertheless, potential residents and their families should carefully consider specific needs, especially if extensive medical or physical care is required, as this seems to be a recurring area of concern among reviewers. Potential residents might also want to explore meal options and the proximity of apartment units to amenities like elevators to ensure a comfortable living experience. Despite some criticisms, many reviewers expressed their satisfaction and would recommend this community to others.

AI generated summary of real reviews