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StoryPoint Portage

3951 W Milham Ave, Portage, MI 49024US
  • Assisted Living
  • Memory Care
  • Senior Living

Compare StoryPoint Portage

Review Average4.4

About StoryPoint Portage

from Oasis Senior Advisors

StoryPoint Portage delivers Assisted Living, Independent Living, and Memory Care under one roof, allowing residents to shift smoothly between service levels as needs change. For Memory Care residents, the community accepts seniors with wandering behaviors in the morning or evening, elopement risk, combative tendencies, behavioral issues, night-time wakefulness, and advanced dementia. Clinical support extends to wound care management, oxygen therapy, special diets, younger residents under age 60, and diabetic care for both oral medications and injections. Comprehensive transfer assistance is available, ranging from standby help to two-person or Hoyer-lift transfers for individuals who are bed bound.

Around-the-clock medical oversight is built into daily operations. An RN or LPN is on site 24 hours a day, backed by a nurse on call at all times. The community conducts background checks, keeps an awake night staff, and secures the building with door alarms, pull-cord alerts, and personal emergency response systems. On-site psychiatric support is accepted, and an activity director plans structured engagement throughout the day. Full assistance with bathing, dressing, eating, and toileting is provided when required, and security personnel are present around the clock.

Accommodation options include apartments with private bathrooms, kitchenettes, furnished layouts, independent temperature controls, and cable service; not every unit features each of these elements, so families should confirm availability. Independent Living residents benefit from utilities and home maintenance being handled by staff, while Assisted Living and Memory Care residents have the same maintenance support plus in-unit safety modifications as needed.

Dining services offer both set menus and made-to-order selections three times daily, with snacks available between meals. The culinary team manages diet modifications for diabetic, low-sodium, or other physician-ordered plans, coordinating closely with nursing staff. Independent Living tenants can opt into a monthly meal plan, allowing flexibility for those who still prefer occasional home cooking in their kitchenettes. Medication-management monitoring, weekly housekeeping, and personal laundry service are also available to Independent Living residents for an additional layer of support.

Residents have access to parking, wheelchair-compatible common areas, an on-site barber and beauty shop, an exercise room, a movie room, a wellness center with internet access, communal gardens, scheduled religious services, and community transportation for errands or medical appointments. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Standout Features

Pet FriendlyPet Friendly
Social OutingsSocial Outings
Clubs & CommunitiesClubs & Communities
Restaurant Style DiningRestaurant Style Dining

Connect with Oasis Senior Advisors StoryPoint Portage for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average4.4
#1 in Portage, MI

Residents and their families say:

The reviews for StoryPoint Portage highlight a vibrant and exceptional community appreciated by residents and their families, as well as employees. Many praise the care and compassion of the staff, the variety and quality of activities offered, the welcoming and friendly atmosphere among residents, the cleanliness, and the overall beauty of the facility. Families appreciate the peace of mind that comes from knowing their loved ones are in a safe, caring environment where their needs are met with kindness and professionalism. The community is noted for providing a wide range of services and amenities, including delicious, chef-prepared meals, a fitness center, a movie theater, hair salon, and much more, contributing to a high quality of life for the residents. Events and outings are regular, helping residents stay engaged and socially active, which is critically highlighted as a positive aspect.

However, there are concerns and criticisms alongside the positives. Some reviews mention issues such as high turnover among staff, inconsistency in maintaining cleanliness in some areas, and a need for improvement in food quality and service. Concerns about the level of training for caregivers, particularly for those handling residents with advanced Dementia, were noted, emphasizing the importance of specialized care. Complaints about management responsiveness to issues and the need for better night management were also mentioned. Despite these points, the overall sentiment reflects a community where most feel happy and supported, recommending StoryPoint Portage as a commendable senior living choice.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Services

Services

  • Barber/Beauty Shop
  • Communal Gardens
  • Exercise Room
  • Internet Access
  • Movie Room
  • On-Site Religious Services
Accommodations

Accommodations

  • Furnished
  • Independent Temperature Controls
  • Kitchenette
Dining & Nutrition

Dining & Nutrition

  • Food - On-Order
  • Food - Set Menu
  • Snacks Available
  • Diet Modifications/Managements
Care

Care

  • Accepts Psychiatric Issues

Nearby Services

Hospitals

Bronson Methodist Hospital

601 John Street, Kalamazoo, MI

Distance: 4.9 miles

Borgess Medical Center

1521 Gull Road, Kalamazoo, MI

Distance: 6.6 miles

Bronson Lakeview Hospital

408 Hazen Street, Paw Paw, MI

Distance: 13.3 miles

Churches

Chapel Hill United Methodist

7028 Oakland Drive, Portage, MI

Distance: 1.5 miles

Cornerstone Pentecostal Church

1809 Romence Road, Portage, MI

Distance: 1.7 miles

Oakland Drive Christian Church

7331 Oakland Drive, Portage, MI

Distance: 1.8 miles

Senior Living Communities Near StoryPoint Portage

Bickford of Portage

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Heritage Community of Kalamazoo

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