Brookdale Novi in Novi, MI, offers a robust range of care options, primarily focusing on independent living and senior living. The facility is equipped to provide medical support for various needs, including wound care, oxygen assistance, and special care for residents under 60, as well as those with diabetes requiring oral medications, injections, or sliding scale management. It also supports individuals with moderate dementia conditions, ensuring they receive the necessary attention and care. With 24-hour security and staff available on-site, residents can feel secure knowing that professional medical support is readily accessible for any situation that may arise.

The facility features a comprehensive suite of on-site medical services, such as a therapy room, memory care, and hospice services, alongside specialized care like incontinence management and ambulatory support. Residents have access to amenities to assist with various daily activities, including full assistance with bathing, eating, dressing, and toileting, as well as transfers for those using walkers or wheelchairs. Brookdale Novi’s environment is designed to promote both safety and well-being, allowing residents to maintain their independence while receiving appropriate support when needed.

Accommodations at Brookdale Novi are designed with comfort and accessibility in mind. The community includes inviting spaces such as a meeting room, library, and landscaped grounds, as well as a beauty salon and fireside living room. Residents have options for guest suites and can enjoy outdoor areas, including a porch and deck. Many accommodations feature kitchenettes and air conditioning, and while the facility is pet-friendly, specific allowances for pets should be confirmed during visits. Not all accommodation options have all the features, so it is beneficial for prospective residents to explore the various living arrangements available.

In terms of dining, Brookdale Novi offers an array of options to cater to diverse preferences, featuring international cuisine prepared by a professional chef and accommodating dietary needs such as low or no sodium and no sugar meals. Dining is available 24 hours, with meals included and opportunities for social outings. Those residing at Brookdale Novi can enjoy amenities that foster a sense of community and engagement, including internet access, a library, and an arts and crafts studio. Social areas such as a game room and community room are also available for gatherings, while the landscaped grounds provide a pleasant outdoor retreat. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of feedback from residents and their families, highlighting both its strengths and areas for improvement. Many residents and their visitors have praised the community for its friendly and welcoming atmosphere, with staff members who are attentive and compassionate. The food has been appreciated for being well-prepared and nutritious, and the facility offers a variety of activities to keep residents engaged and entertained. The apartments are described as spacious and well-maintained, with several reviewers appreciating the option for independent living with assistance available if needed. The staff's willingness to address issues and their efforts to create a happy living environment have been noted positively, as has the cleanliness of the facility.

However, there have been some concerns raised about the community. Several reviews mention that the facility seems outdated and in need of repair in places, with specific mention of the first-floor laundry facilities being a downside for some. There are also notes on the difficulty adjusting to the communal living environment for some residents and comments on the need for more consistent quality of care services. Concerns about the billing process and the sales approach being too aggressive were mentioned by more than one reviewer, indicating areas where the community could improve its communication and transparency.

Despite these concerns, many families have found peace of mind with their loved ones living in this community, appreciating the overall care, safety, and quality of life provided. The range of amenities, from meals to transportation and activities, has met the needs of many residents, making it a recommended option for those seeking supportive senior living arrangements. While there are areas for improvement, particularly in modernizing facilities and enhancing some aspects of resident care, the positive aspects of the community, such as its staff, location, and atmosphere, have made it a desirable option for many families.

AI generated summary of real reviews