Residents and their families say:

This community has garnered mixed reviews from visitors and relatives of residents, with many highlighting its hospitable environment and the kindness of its people as standout features. Several reviewers mentioned the feeling of being at home while walking through the facility and appreciated the friendliness of the staff. The financial flexibility and the prioritization of residents' needs over monetary concerns were also noted positively. Furthermore, the option to transition from assisted living to memory care with minimal additional costs has been valued by families, ensuring that their loved ones receive appropriate care as their needs evolve. The community's cleanliness and organized nature won praise, with one reviewer specifically mentioning the absence of any undesirable smells, which is often a concern in such environments. The personal attention and care provided by the staff, especially to those in memory care, have made significant positive impacts on the residents and their families, with some stating that the care their loved ones received was excellent and tailored to their needs.

However, the reviews also draw attention to areas where improvement is needed. A common concern among reviewers related to the responsiveness and availability of staff to answer questions or meet needs promptly. The lack of in-room bath facilities and the presence of community bathrooms were repeatedly criticized, indicating a significant inconvenience and discomfort for the residents. Additionally, some reviewers were discouraged by the small size of the rooms and the facility's high pricing, considering the amenities provided. The changes in management and the quality of food were other areas of dissatisfaction among some reviewers. These negative aspects, despite being outweighed by the positive remarks in number, suggest areas where this community could focus its efforts to enhance the experience and comfort of its residents.

In summary, while the community is praised for its welcoming atmosphere, clean environment, and the caring attitude of the staff, the feedback signals significant issues with room sizes, bathroom facilities, staff responsiveness, and the management's communication. These critiques underscore the necessity for the community to address these concerns to ensure a fully positive experience for its current and prospective residents.