Serene Gardens of Hartland offers Assisted Living, Independent Living, and Memory Care within one campus, allowing residents to move between levels of service without relocating. The community is equipped to manage moderate dementia and a wide range of medical needs, including residents who wander in the morning or evening, those with elopement risks, combative or other behavioral issues, wound care requirements, oxygen therapy, strict or specialized diets, and individuals who stay up all night. Skilled staff oversee diabetic care whether residents are on oral medications, injections, or sliding-scale regimens, and services extend to adults under 60 who require supportive housing.

Around-the-clock care is reinforced by an on-site RN/LPN, 24-hour nurse availability by phone, background-checked staff, and an awake night shift. Safety measures include door alarms, a fenced rear area, pull cords, and personal emergency response systems that alert staff immediately. Residents can receive complete assistance with bathing, eating, dressing, and toileting. Transfer support ranges from standby help for walkers to full mechanical lift transfers for bed-bound individuals, ensuring continuity of care for people with changing mobility.

Residential suites may include a private bathroom, individual climate controls, and cable service, although not every room features all these elements. The environment is designed for ease of navigation, and maintenance staff handle repairs so residents can focus on daily routines rather than household chores.

Meals follow a set menu prepared by dietary staff who accommodate doctor-ordered modifications, whether that means low-sodium, renal, textured, or diabetic-friendly options. Snacks are available throughout the day for residents who prefer smaller, more frequent meals or need supplemental calories on the advice of medical providers.

Common areas are wheelchair accessible and include a barber and beauty shop, a dedicated movie room, reliable internet access, and well-kept communal gardens that give residents a place to socialize or enjoy fresh air without leaving the property.