Clark Retirement Community in Grand Rapids, MI offers an extensive range of care types, specializing in continuing-care retirement and nursing home services. The facility is equipped to support residents with various medical needs, including those who wander, have behavioral issues, or require specialized medical attention such as wound care, oxygen support, or dietary management. The community is particularly adept at managing advanced dementia conditions, ensuring that residents receive the appropriate level of care. With a dedicated team consisting of RNs and LPNs available around the clock, residents benefit from constant medical oversight and support, which is vital for those needing comprehensive care interventions.

In addition to skilled nursing, Clark Retirement Community provides personalized assistance tailored to individual needs. The facility offers various levels of support for activities of daily living, including dressing, bathing, toileting, and eating, accommodating residents with different levels of mobility. Transfer services are available for those who require assistance, whether it's via a walker, wheelchair, or Hoyer lift. The community has on-site medical services covering areas such as podiatry, psychiatry, dental, and audiology, ensuring residents have access to essential healthcare services without needing to leave the premises.

The accommodations at Clark Retirement Community offer comfort and convenience, featuring private bathrooms, furnished living spaces, and kitchenettes. Residents have control over their environment with independent temperature settings, and some units allow for personalization through painting and decorating. Each room has cable access and benefits from housekeeping and scheduled laundry services. While not every accommodation includes all these features, residents can expect a supportive living environment that prioritizes their comfort. Additionally, those in independent living can take advantage of management monitoring for medications, laundry services, a monthly meal plan, and regular housekeeping to enhance their lifestyle.

Residents enjoy a variety of amenities and services designed to foster community engagement and well-being. The facility includes a movie room, wellness center, exercise room, and library, alongside special interest clubs to promote social interaction. Outdoor areas such as communal gardens provide a peaceful retreat, while practical services like resident parking, transportation, and access to public transit help ensure convenience. A barber/beauty shop and on-site religious services cater to personal needs, and pets are allowed, which enhances the home-like atmosphere. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of praise for its facilities, staff, and the level of care provided. Many reviewers highlighted the cleanliness, modernity, and comprehensive care services available, covering everything from independent living to long-term and assisted care. The array of activities, quality dining options, and the respectful, kind staff were frequently commended. Particularly, the community's ability to accommodate various levels of care, ensuring residents can transition smoothly without having to adjust to a new environment, was seen as a significant advantage. The peace of mind provided by the buy-in program, which safeguards residents against eviction if their funds deplete, was another often-praised feature.

However, there were several points of criticism, some of which were raised by multiple reviewers. Concerns were raised about staff responsiveness, particularly regarding how long it took for call lights to be answered. This issue was attributed to the community's size and the insufficient staff-to-resident ratio. Another significant concern was the perception that the staff did not make enough effort to get to know the residents on a personal level, impacting the sense of community and individual care. The restrictions and rigid protocols for visitation, especially under COVID-19 precautions, were criticized for being too harsh and negatively affecting residents' mental health. There were also comments on the decline in food quality since changing vendors, the extra costs associated with 'extras', and a feeling that the care, particularly for dementia patients, might not meet the requisite standards for some, suggesting a need for improvement in these areas. Despite these issues, the community was often recommended for its overall quality of care and facilities.

AI generated summary of real reviews