The Sugarbush House 4 in Flint Township operates as a residential care home with an emphasis on direct medical support. On-site caregivers manage wound care, oxygen therapy, special diets, and age-specific programs for residents under 60. Staff are trained to monitor and respond to all diabetic protocols, including oral medications, injections, and sliding-scale insulin adjustments. Advanced dementia conditions are supported with care plans that include behavior monitoring and physician coordination to help residents remain as stable and comfortable as possible.

Around-the-clock staffing underpins the clinical services. A licensed nurse is on call 24 hours, every employee undergoes background checks, and security personnel remain on site day and night. Residents who need help with bathing and dressing receive full assistance, while staff provide some physical help at mealtimes and full aid with toileting when required. Transfer capabilities range from simple standby support to two-person or full Hoyer lift transfers, so the team can safely move individuals who use walkers, wheelchairs, or are bed-bound.

Accommodations are simple and include cable hook-ups, private or companion layouts, and accessible bathrooms; however, not every room contains every feature. Independent-living residents may opt for medication-management monitoring, weekly housekeeping, personal laundry, and a monthly meal plan while retaining autonomy in other daily tasks.

Meals follow a set menu with the option to order alternates, and therapeutic diets are prepared as prescribed. Snacks are stocked throughout the day, and in-room dining is available for those who prefer or require it. Dietitians review menus to align with the physician-approved nutritional plans, yet not every dietary preference can be met in every meal cycle.

Common-area amenities include wheelchair-accessible routes, a dedicated movie room, community internet access, and landscaped communal gardens that are monitored for safety.