Sugarbush Manor is licensed for both Assisted Living and Residential Care Home services, giving residents access to daily supports that range from routine help with medications to complex clinical oversight. On-site caregivers coordinate wound care, oxygen therapy, and special diet preparation, and they are trained to follow physician orders for residents managing diabetes through oral medications, injections, or a sliding-scale regimen. The community also accepts adults younger than 60 and is equipped to serve people living with advanced dementia, ensuring continuity of care as conditions progress.

A nurse is on call 24 hours a day, and all employees undergo background checks before working under continuous, on-site security. Staff can provide full assistance with bathing, dressing, and toileting, while offering some physical assistance during meals for residents who require it. Transfer help ranges from standby supervision and walker support to one-person, two-person, and full Hoyer-lift transfers, including care for individuals who are bed bound. These capabilities allow residents to remain in the same setting even as mobility needs change.

Private and semi-private rooms are available, and some are equipped with in-room cable service; prospective residents should confirm which units include this feature. Housekeeping, laundry, and maintenance are handled by staff so residents can focus on daily routines. For those living independently on the campus, medication-management monitoring, scheduled housekeeping, personal laundry, and a monthly meal plan can be added to support a more worry-free lifestyle.

Meals are prepared daily with a set menu, but residents may request on-order alternatives and snacks throughout the day. Specialized menus accommodate physician-ordered diet modifications, and room-service dining is available when rest or privacy is preferred. Staff remain present in the dining area to assist anyone who needs extra help cutting food, opening containers, or monitoring intake.

Shared areas include wheelchair-accessible entrances and hallways, a movie room for group screenings, high-speed internet access, and landscaped communal gardens. Public transportation stops are nearby, giving residents and visitors additional travel options without relying solely on private vehicles.