Courtyard Manor of Farmington Hills in Farmington Hills, MI, provides specialized assisted living and memory care services designed to meet the diverse needs of residents. With a dedicated team of medical professionals, including RNs and LPNs available around the clock, the facility ensures comprehensive medical support tailored to individuals who may wander, exhibit behavioral issues, or require specific care such as wound management and assistance for diabetics. The community is equipped to accommodate advanced dementia conditions, focusing on safety and well-being through features like 24-hour security, door alarms, and programmable alert systems.

In addition to medical care, Courtyard Manor offers a range of supportive services designed to enhance the quality of life for its residents. On-site amenities include a barber/beauty salon, podiatry, and various therapy services such as speech and occupational therapy. The facility also provides assistance with daily activities, including bathing, dressing, and meal management, ensuring that residents' personal care needs are met. Focused on creating a secure environment, Courtyard Manor is specifically designed to assist those experiencing memory loss while fostering community and engagement through planned social and recreational activities.

The accommodations at Courtyard Manor include private and companion suites, each equipped with kitchenettes to promote independence. While not all rooms may have identical features, residents can enjoy 24-hour dining options that cater to various dietary needs, including diabetic, gluten-free, and vegetarian meals. The facility also encourages social outings and offers healthy snacks, ensuring that nutritional needs are met in a comfortable setting.

The amenities available at Courtyard Manor enhance the daily living experience for residents. The community is barrier-free and wheelchair accessible, featuring beautiful courtyards for outdoor enjoyment. Rooms come furnished at no extra cost and are ready for cable and phone service, offering modern conveniences. Residents benefit from personal laundry services, daily meals and snacks, and housekeeping, while regular social functions the community also enrich both physical and cognitive needs. Amenities such as dental and vision services, medication delivery, and internet access further support residents' lifestyles. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Courtyard Manor of Farmington Hills stands out for its specialized behavioral care unit, adept at handling residents with aggression and psychosis, something many reviewers appreciated due to the scarcity of such facilities. The presence of a psychiatrist on staff to monitor and adjust medications was highlighted as critical for those with specific medical needs. The community maintains a high staff-to-resident ratio, with caregivers undergoing specific training for handling violent or abusive behaviors, ensuring a safe environment. The structured activities, cleanliness, security, and attractiveness of the facility received high praise. Reviewers felt the prices, ranging between $6000 to $7000 a month, were justified by the level of care and the classification system for residents based on the degree of care needed. Friendly staff, good communication, high-quality food, and a range of activities were commonly noted positive aspects. The community's effort to maintain engagement with families, particularly during the COVID-19 pandemic, was commendable.

However, not all feedback was glowing. Some expressed concerns over the timeliness and communication regarding residents' vaccinations and felt that doctor visits seemed rushed due to the doctor's limited time. Concerns were raised about a drop in proactive communication from the staff over time. A few reviewers noted that not everything was ready for their loved ones upon arrival. The need for more staff and better training for existing staff was mentioned by multiple reviewers, pointing towards a disparity in care quality at times. Additionally, a notable criticism involved the handling of belongings, with one family experiencing the loss of their loved one's jewelry, and another critique focused on the inappropriate use of strong anti-psychotic medications for managing behavioral issues in dementia patients. Despite these issues, many were still willing to recommend this community, citing a warm atmosphere, pleasant rooms, and a variety of activities, alongside commendable staff efforts to provide quality care and create a supportive environment for both residents and their families.

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