Residents and their families say:
This community has received mixed reviews from residents and their families. Positive remarks frequently highlighted the attentive and professional staff, with many reviewers expressing gratitude for the care their loved ones received. Numerous reviews praised the community for its cleanliness, range of activities, and the variety of amenities available, including a swimming pool, libraries, multiple dining options, and on-site medical care, which contributed to a high quality of life for the residents. Meals in particular were mentioned favorably, with residents enjoying the food quality and variety.
On the negative side, some reviews mentioned occasional issues, including concerns about the food service, with one reviewer mentioning that the food was often cold, especially during breakfast. There were also remarks about the facility being understaffed and some negative experiences with staff attitudes, though these were less frequent. Concerns about room cleanliness and maintenance, as well as comments about the need for better communication and more prompt responses from the nursing staff, were noted by a few reviewers. Complaints about the high cost of living in the community were also mentioned, alongside a need for better clarity regarding services and fees. Despite these criticisms, the positive aspects of compassionate staff, a clean environment, and an active, social atmosphere for residents were consistently highlighted.
AI generated summary of real reviews