Heritage Hill Assisted Living & Memory Care in Caro supports three levels of residency—Independent Living, Assisted Living, and Memory Care. The community is equipped to manage residents who wander at any time of day, have a history of elopement, stay awake throughout the night, or require specialized clinical oversight such as wound care, oxygen therapy, and tailored diets. Diabetic management covers the full range of needs, from oral medications to injections and sliding-scale dosing. Care teams are also trained to serve residents with advanced dementia conditions.

Clinical oversight extends to an on-site RN or LPN, with a nurse on call around the clock. All team members undergo background checks, and an awake night-shift ensures constant monitoring. Safety measures include a fenced rear area, in-room pull cords, and personal emergency response systems. Residents have access to on-site podiatry, while caregivers can provide full assistance with bathing, eating, dressing, and toileting. Transfer support ranges from simple standby help with a walker to two-person or full Hoyer lift transfers for bed-bound individuals.

Accommodation choices vary, with some apartments offering private bathrooms, kitchenettes, furnishings, independent temperature controls, and cable service. Housekeeping and scheduled laundry are provided for every resident, but not all living spaces include every listed feature, so prospective residents should confirm details during a tour.

Dining options include a set menu as well as on-order meals, with snacks available throughout the day. Meals can be taken in the main dining room, a private dining area, or delivered in-room. The kitchen can prepare mechanical-chopped, puréed, and thickened-liquid diets to meet physician-ordered modifications.

Residents may use on-site parking, bring approved pets, and take advantage of wheelchair-accessible common areas, a barber and beauty shop, exercise room, movie room, internet access, communal gardens, on-site religious services, a library, special-interest clubs, and scheduled transportation. It’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

Heritage Hill Assisted Living has been greatly appreciated by families and residents for its well-kept facilities and caring, well-trained staff. Residents characterized their experience at Heritage Hill as a high-standard care service mentioning the staff’s friendliness as well as their willingness to extend the extra mile to meet residents' needs. Many reviews highlighted the staff's skill in dementia and memory care, providing comfort for families that their loved ones were in capable hands. Furthermore, one reviewer noted that their family member who stayed in the Memory Care section received excellent care. Another reviewer was reassured by the fact that the rooms are spacious enough to allow for comfortable maneuvering of wheelchairs proving the home to be considerate of different individual needs.

The activities and facilities at Heritage Hill were widely appreciated, with many noting the broad range of activities available for residents such as game playing, field trips, bowling, baking and Bible study, among others. The food was unanimously described as good quality and the variety offered was highlighted. The reviews commend Heritage Hill for offering outings and social events that include family members. The cleanliness of the facility was frequently mentioned, with the neat and well-kept surroundings especially appreciated. Several families also appreciated the good communication with staff and the prompt response to phone requests.

The facility was described as home-like, clean and comfortable with well-organized and clean rooms. Many reviewers have expressed satisfaction with the feeling of safety and security that Heritage Hill provides. Moreover, the reviews show a sense of overall contentment among residents with the living conditions and care services provided. The residents' rooms were also described as nicely sized and always kept clean and organized by the staff, further enhancing comfort levels in a well-maintained environment.

AI generated summary of real reviews