Residents and their families say:

Heritage Hill Assisted Living has been greatly appreciated by families and residents for its well-kept facilities and caring, well-trained staff. Residents characterized their experience at Heritage Hill as a high-standard care service mentioning the staff’s friendliness as well as their willingness to extend the extra mile to meet residents' needs. Many reviews highlighted the staff's skill in dementia and memory care, providing comfort for families that their loved ones were in capable hands. Furthermore, one reviewer noted that their family member who stayed in the Memory Care section received excellent care. Another reviewer was reassured by the fact that the rooms are spacious enough to allow for comfortable maneuvering of wheelchairs proving the home to be considerate of different individual needs.

The activities and facilities at Heritage Hill were widely appreciated, with many noting the broad range of activities available for residents such as game playing, field trips, bowling, baking and Bible study, among others. The food was unanimously described as good quality and the variety offered was highlighted. The reviews commend Heritage Hill for offering outings and social events that include family members. The cleanliness of the facility was frequently mentioned, with the neat and well-kept surroundings especially appreciated. Several families also appreciated the good communication with staff and the prompt response to phone requests.

The facility was described as home-like, clean and comfortable with well-organized and clean rooms. Many reviewers have expressed satisfaction with the feeling of safety and security that Heritage Hill provides. Moreover, the reviews show a sense of overall contentment among residents with the living conditions and care services provided. The residents' rooms were also described as nicely sized and always kept clean and organized by the staff, further enhancing comfort levels in a well-maintained environment.