Residents and their families say:
This community has received a lot of positive feedback from visitors and relatives of residents, praising its cleanliness, the size and adequacy of the rooms, and the variety of activities offered. Many reviewers highlighted the friendly and helpful nature of the staff who are quick to respond to concerns, making residents and their families feel supported and cared for. The community was commended for its well-maintained facilities, including a dining area that offers a wide variety of food options, a cafe, a health center, a salon, and numerous activities and clubs catering to different interests. The provision of 20 meals a month, internet, cable, and transportation within the monthly fee was appreciated, offering good value for what residents pay. Pets are welcomed, although there are some limitations.
However, not every aspect was viewed positively across the board. A common issue mentioned was the difficulty faced by non-relatives in managing care for residents due to certain administrative challenges, especially regarding information access and communication with staff. Moreover, one reviewer felt the apartment their friend was staying in was quite basic considering the price, lacking a kitchenette. Another concern raised was about the interior being somewhat dark and the view from many rooms being less than ideal, as a lot of them face the parking lot causing residents to keep their blinds shut. It was also noted that while the facility offers many amenities and activities, it seems there could be a need for more staff to further enhance care and support. Despite these criticisms, the overall sentiment is one of satisfaction with the community's ability to provide a supportive, engaging, and caring environment for its residents.
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