Birchwood Estates of Ann Arbor offers specialized assisted living care tailored to meet the needs of its residents. The facility provides comprehensive medical support, with a focus on residents requiring assistance with oxygen, special diets, and diabetes management, including those on oral medications, injections, and sliding scales. Staffed with registered nurses and licensed practical nurses, Birchwood Estates ensures that there is a health professional on hand to assist residents while also having a 24-hour nurse on call for additional medical needs. The facility is equipped to support individuals with mild dementia and offers extensive personal assistance services, including help with bathing, eating, dressing, and toileting. For mobility needs, a variety of transfer services are available, from stand-by supervision to full transfers using a Hoyer lift.

In addition to its medical support, Birchwood Estates prioritizes the comfort and convenience of its residents through various care features. Housekeeping and scheduled laundry services are provided to help maintain a clean living environment, while accommodations can be personalized as residents are allowed to paint and decorate their rooms. The rooms come furnished, and amenities such as cable TV ensure entertainment is readily available. Residents also benefit from nutritional services, with options for snacks, on-order meals, and specific dietary needs, including vegetarian and gluten-free choices, alongside modifications for pureed or thickened liquids.

The facility provides a range of accommodations and dining options that enhance the living experience for residents. While not all rooms may have the same features, Birchwood Estates offers an inviting atmosphere that allows residents to enjoy in-room dining as well as the use of a private dining room for social gatherings. The availability of snacks ensures that residents can have access to food outside of regular meal times, promoting a sense of home and comfort.

To further enrich the lives of its residents, Birchwood Estates features numerous amenities and services. Residents can take advantage of communal gardens for relaxation and leisure, along with internet access to stay connected. Recreation and wellness options include a wellness center and a movie room, as well as a barber and beauty shop for personal grooming needs. The facility is wheelchair accessible to support mobility challenges, ensuring all residents can easily navigate their surroundings. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered positive feedback for its attentive and individualized care for residents in a comfortable and clean environment. Many reviews highlight the kind and considerate staff who provide consistent and personalized attention, ensuring that residents feel secure and their families are reassured about their safety and well-being. The caregivers are praised for understanding the needs of seniors at every stage of life, contributing to a loving and respectful atmosphere. Families have appreciated the small home setting, which allows for more personal care, and the openness of the staff to visits and input. The cleanliness of the home and quality of food largely receive commendations, with residents enjoying meals and the overall environment.

However, there are some areas of concern. A notable point is the disappointment in the variety and quality of food at times, with mentions of repetitive hot dog lunches and the absence of milk unless specifically requested. Another issue raised involves staffing levels and activities – while initially promised certain staffing and activity levels, some have experienced fewer staff members than expected and a lack of organized activities. Despite these concerns, the care provided has led to notable improvements for some residents, such as a decrease in falls for those with mobility issues.

In summary, while the community is highly regarded for its caring and attentive staff, clean facilities, and the quality of care provided, there are calls for improvement in food variety and the fulfillment of promised staffing and activities. The positive aspects, especially regarding personalized care and a welcoming atmosphere, stand out significantly in the experiences of many families.

AI generated summary of real reviews