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Benchmark at Orchard Valley

2387 Boston Rd, Wilbraham, MA 01095US
  • Assisted Living
  • Memory Care

Community Fact Sheet

from Oasis Senior Advisors Western Mass
EA

Eric Aasheim

is here to help
Contact Us Today
Oasis Partner
Average Rent
$$$$
Opened: January 2000
Resident Capacity66
Medicaid BedsNo

Activities of Daily Living (ADLs)

Bathing
Full Assistance
Dressing
Full Assistance
Eating
Full Assistance
Toileting
Full Assistance
Dementia Conditions
Advanced

About Benchmark at Orchard Valley

from Oasis Senior Advisors

Benchmark at Orchard Valley in Wilbraham, MA, provides specialized assisted living and memory care services tailored to meet the diverse needs of its residents. The facility is equipped to support individuals with various medical conditions including those who wander, experience elopement behaviors, require oxygen, or follow special diets. Additionally, care is offered for residents under 60 years of age and those managing diabetes with oral medications. The staff is trained to handle advanced dementia conditions, ensuring that residents receive the appropriate medical support and monitoring they need for their well-being.

In terms of staffing and security, Benchmark at Orchard Valley maintains a robust support system with registered nurses (RNs) and licensed practical nurses (LPNs) on-site, alongside a 24-hour nurse on call. Security features include background checks, awake night shifts, and on-site personnel available around the clock. The facility employs various alert systems such as door alarms and pull cords that notify staff in case of emergencies. Residents can receive full assistance with bathing, eating, dressing, and toileting, along with transfer services that accommodate walkers, wheelchairs, and Hoyer lifts as needed.

Accommodations at Benchmark at Orchard Valley are designed for comfort and convenience, featuring independent temperature controls and kitchenettes in select units. It is important to note that not all accommodations come equipped with the same features, offering a range of living options to suit individual needs. The facility serves food from a set menu, and residents can also place orders for specific meals, complemented by a selection of available snacks to meet their nutritional preferences.

In terms of additional amenities and services, residents have access to parking, internet connectivity, and wheelchair accessibility. Smoking is permitted in designated outdoor areas, and religious services are available on-site for those who wish to participate. Communal gardens provide a space for relaxation and socialization. Transportation services are also offered for residents' convenience. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Connect with Oasis Senior Advisors Western Mass for tailored pricing, availability and to schedule a tour. (413) 351-6577

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Reviews

aggregated from around the web
Review Average4.3
#1 in Wilbraham, MA

Residents and their families say:

This community has received numerous positive reviews from residents and their families, highlighting its cleanliness, attentive and caring staff, and range of activities tailored to the needs and interests of the residents. Many reviewers praised the facility’s safe and beautiful environment, the variety of offered activities such as bingo, cooking, arts and crafts, and musical entertainment, and the quality of care provided by staff members. The rooms were described as nice, with some appearing spacious and even luxurious, like a two-room suite. Meals, particularly breakfast, were often described as restaurant quality, with some meals being cooked to order. The facility’s ability to cater to different levels of care, including memory care and respite care, was also seen as a significant advantage.

However, there were some concerns and negative experiences shared as well. A few reviewers found the facility dated and expressed a preference for newer establishments. Others noted inconsistencies with cleanliness in individual rooms, though the facility itself was generally praised for its cleanliness. There were also comments on the high cost of living in the community, which might not be affordable for all families in the long term. Communication problems between nursing staff across shifts were mentioned, affecting the level of care for some residents. Despite these issues, many families have recommended this community for its dedicated staff, comprehensive care, and pleasant living conditions. Complaints about the environment feeling too quiet or lacking vitality were noted by a few, alongside concerns about the adequacy of activities for all residents.

AI generated summary of real reviews

Verified Amenities

Verified by a local Oasis Senior Advisor
Outdoor AreasOutdoor Areas
Beauty & BarberBeauty & Barber
PoolPool
Activity CenterActivity Center
Fitness ProgramsFitness Programs
Services

Services

  • Communal Gardens
  • Internet Access
  • On-Site Religious Services
  • Resident Parking
  • Smoking Allowed Outside
  • Transportation
Accommodations

Accommodations

  • Independent Temperature Controls
  • Kitchenette
  • Air Conditioned
  • Billiards Lounge
  • Cable TV
  • Cats Allowed
Dining & Nutrition

Dining & Nutrition

  • Food - On-Order
  • Food - Set Menu
  • Snacks Available
  • All-day Dining
  • BBQs or Picnics
  • Guest Meals
Care

Care

  • Accepts Psychiatric Issues
  • Podiatry
  • Ambulatory Care
  • Assisted Living
  • Designed Specifically To Accommodate Memory Loss
  • Enclosed Courtyard
Activities & Fitness

Activities & Fitness

  • Activities On-site
  • Activity Center
  • Arts & Crafts
  • Clubs & Communities
  • Community Service Programs
  • Dances
Medical Care

Medical Care

  • Diabetes Care
  • Respite
  • Respite Or Short Term Stays Offered
  • Speech Therapist
Safety

Safety

  • Emergency Call System
  • Secured Community
  • Sprinkler System
Additional Features

Additional Features

  • English
  • Religious Services
Neighborhood

Neighborhood

  • Saint Louis University Hospital

Nearby Services

Hospitals

Baystate Wing Hospital And Medical Centers

40 Wright Street, Palmer, MA

Distance: 5.8 miles

Shriners' Hospital For Children (The)

516 Carew Street, Springfield, MA

Distance: 7.4 miles

Mercy Medical Ctr

271 Carew Street, Springfield, MA

Distance: 7.5 miles

Churches

Saint Marys Church

Ludlow, MA

Distance: 0.8 miles

Evangel Assembly of God

348 Stony Hill Road, Wilbraham, MA

Distance: 1.0 miles

Silva John F

465 Winsor Street, Ludlow, MA

Distance: 1.1 miles

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EA

Eric Aasheim

is here to help
Senior care background

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