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The Highlands

129 E Main St, Westborough, MA 01581US
  • Independent Living

Compare The Highlands

Review Average4.1

About The Highlands

from Oasis Senior Advisors

The Highlands offers an Independent Living setting with access to several on-site medical services designed to help residents maintain health and safety without leaving the property. Medication management is available for individuals who take multiple prescriptions or need help with dosage schedules, and staff can coordinate directly with physicians and pharmacies to keep orders current. For residents who require end-of-life support, hospice care can be arranged and carried out on the premises to minimize disruption and keep families nearby. A licensed massage therapist is also on site, providing non-invasive pain relief and relaxation therapy that can complement other treatment plans.

Beyond these clinical services, the community keeps a nurse on duty for routine wellness checks, blood pressure screenings, and immediate response to minor health concerns. Emergency call systems are placed throughout common areas and apartments, giving residents prompt access to assistance 24 hours a day. Transportation for off-site medical appointments is available by arrangement, and staff handle scheduling and reminders as needed. The goal is to let residents remain as independent as possible while having reliable back-up care in place.

Apartments at The Highlands vary in size and layout, and not every unit comes with every feature. Options may include kitchenettes for light cooking, wheelchair-accessible showers, cable or satellite TV hookups, high-speed internet, individual climate control, and private balconies, decks, or patios. Common areas add a central fireplace, a piano or organ for informal gatherings, outdoor seating areas, and convenient parking. The property is pet friendly, although breed and weight restrictions may apply.

Daily meals are prepared by a professional chef and served restaurant-style in a communal dining room. Residents can choose from standard menus or request vegetarian, gluten-free, or low/no-sodium alternatives at each sitting. Guest meals can be arranged with advance notice so family members can dine on site. The kitchen staff tracks dietary preferences and works with healthcare providers when specialized nutrition plans are prescribed.

Leisure amenities include an activity center, indoor and outdoor walking paths, raised garden beds, a swimming pool, and a fitness program that features yoga and chair yoga sessions. Residents can join Montessori-based cognitive activities, reminiscence programs, and intergenerational events that bring local students into the community. Social calendars regularly list karaoke, happy hours, live music, dances, birthday celebrations, and group outings. A library and computer lounge offers a quieter setting for reading, internet use, or small meetings.

Standout Features

Pet FriendlyPet Friendly
Activity CenterActivity Center
PoolPool
Restaurant Style DiningRestaurant Style Dining

Connect with Oasis Senior Advisors The Highlands for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average4.1
#1 in Westborough, MA

Residents and their families say:

This community has garnered praise for its exceptional staff, including the transportation manager-driver, housekeeping team, and assistant management, all of whom have shown outstanding compassion and efficacy, particularly mentioned during a period of management transition. The community appears to cater well to the needs of older adults, including those in their 80s, 90s, or hundreds, as well as individuals with very mild dementia, according to multiple reviews. The facilities, including the rooms, are described as clean, well-maintained, and the variety of activities and outings available is appreciated by residents and their families. The housing itself is reported to be clean, with a friendly staff and a welcoming environment that encourages socializing and gives a family-like atmosphere. The food has been described as good overall, with the wait staff receiving compliments for their niceness. The value for the money was deemed pretty good by reviewers, contributing to the notion that this is a place one could be proud to recommend.

However, there are areas identified for improvement. Multiple reviews mention issues with the management, including a lack of a consistent contact person for resolving issues or questions, and frequent turnover which affects the stability and consistency of care. Food quality and variety received mixed reviews, with some expressing dissatisfaction or suggesting room for improvement. Additionally, there was feedback on the need for more diverse daily activities to keep engagement high among residents. Despite the praise for the cleanliness of the facilities and the quality of the staff, these areas of criticism suggest opportunities for the community to enhance the living experience for current and potential residents.

AI generated summary of real reviews

Nearby Services

Hospitals

Marlborough Hospital

157 Union Street, Marlborough, MA

Distance: 5.5 miles

Umass Memorial Medical Center - University Campus

55 Lake Avenue North, Worcester, MA

Distance: 8.3 miles

Metrowest Medical Center - Framingham Campus

115 Lincoln Street, Framingham, MA

Distance: 9.2 miles

Churches

Congregation B'nai Shalom

117 East Main Street, Westborough, MA

Distance: 0.2 miles

Hillhaven of Metro West

5 Colonial Drive, Westborough, MA

Distance: 0.9 miles

Beth Tikvah Synagogue

45 Oak Street, Westborough, MA

Distance: 1.0 miles

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