Maplewood at Mayflower Place in West Yarmouth, MA, offers a comprehensive range of care types including assisted living, continuing care retirement communities, and nursing home services. The facility is equipped to manage a variety of medical conditions and support needs, such as wandering, elopement, and combative behaviors. Specialized care is available for residents who require wound care, oxygen therapy, and dietary management, including for diabetics on different medication regimens. Support is also provided for residents under 60 years old and those with non-dementia conditions. The staffing structure includes registered nurses and licensed practical nurses, ensuring round-the-clock medical oversight and security for all residents.

In addition to its robust medical care, Maplewood at Mayflower Place features an extensive array of additional services designed to enhance the quality of life for its residents. On-site medical services include nursing care, occupational therapy, vision care, and dental services, among others. Residents can receive assistance with daily activities such as bathing, dressing, and toileting, with various transfer services available to accommodate different mobility needs. The facility also provides independent living services, which include housekeeping, medication management monitoring, laundry, and a monthly meal plan for those residing independently.

Accommodations at Maplewood at Mayflower Place have been designed with comfort and privacy in mind. Residents can personalize their living spaces, as many rooms can be painted or decorated according to individual preferences. Each accommodation is equipped with independent temperature controls, a kitchenette, and a private bathroom, while some rooms also feature cable television. However, it is important to note that not all accommodations may offer every feature listed. For those in independent living, key services include housekeeping, medication management monitoring, laundry, and access to a monthly meal plan, ensuring residents can maintain a balanced and convenient lifestyle.

The facility also provides a range of amenities and services aimed at promoting social engagement and maintaining residents’ well-being. Residents can enjoy communal gardens, on-site religious services, and a wellness center, along with an exercise room and movie room for recreational activities. There's also resident parking available, and transportation options are accessible nearby. In addition, pets are allowed, but it is a good idea to check with the community during your visit to see if your pet will be allowed. The property is wheelchair-accessible and equipped with internet access, supporting a comfortable and connected living environment for all residents.

Residents and their families say:

This community has received numerous positive comments from residents and their families, highlighting the friendly environment, high level of cleanliness, modern amenities, and the variety of activities available. Many reviewers have praised the staff for their empathy, professionalism, and the care they provide, noting that the team goes above and beyond to make residents feel comfortable and supported. The dining experience is often compared to that of a restaurant, with many expressing satisfaction with the food quality. Facilities like the library, exercise area, and the pool have also been mentioned favorably. For couples and families, the ability to stay close to each other within the same facility has been a significant advantage, enhancing their experience and quality of life. Activities, ranging from exercise classes to concerts and educational lectures, contribute to a vibrant community life. The community's efforts during the COVID-19 pandemic have been commended for keeping residents safe and well-cared for.

However, some concerns have been voiced regarding management changes, increases in costs without clear justification, and issues with turnover at all levels. These concerns, repeatedly mentioned, indicate dissatisfaction with how the community is being run under new management. Rental increments have also been criticized, with a specific case noting a 34% increase over seven years, suggesting a financial strain on residents without notable improvements in services or facilities. Additionally, while individual concerns about room updates and meal sizes were noted, these did not detract significantly from the overall positive view many hold of the community. Despite these criticisms, the prevailing sentiment among residents and their families is one of appreciation for a caring, active, and supportive environment.

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