Benchmark at North Andover provides two primary levels of care. Assisted living offers support with daily tasks while encouraging residents to remain as independent as possible. Memory care is designed for individuals living with Alzheimer’s disease or other forms of dementia and includes structured routines, specialized programming, and an environment modified for safety and calm. Both care types are backed by the community’s access to on-site clinical oversight and coordination with outside health providers, allowing residents to adjust between care levels if their needs change.

Additional medical support includes short-term respite stays for recovery or caregiver relief, dedicated diabetes management, and regular doctor visits coordinated by the staff. The building is fully equipped with a sprinkler system, and the memory care neighborhood is a secured community to help prevent wandering. These safeguards work alongside trained caregivers who monitor residents 24/7, ensuring that help is available quickly when needed.

Residents choose from studio and efficiency apartments, many of which are furnished and feature kitchenettes, private bathrooms, central air conditioning, wall-to-wall carpeting, and Wi-Fi. Select units provide ground-floor access, wheelchair-accessible showers, washers and dryers, or views of outdoor garden areas. Pets, including cats, are welcome in designated apartments. Housekeeping, linen service, and resident or uncovered parking are offered, but not every accommodation contains every listed feature.

Dining is available throughout the day with meals prepared by culinary staff and served restaurant-style. Menus accommodate vegetarian, vegan, gluten-free, low-sodium, and other physician-ordered diet modifications. Residents can opt for set menus, request snacks at any time, or enjoy room service. A private dining room is available for family gatherings, and seasonal BBQs or picnics are planned when weather permits.

The community schedules a range of programs such as fitness classes, indoor and outdoor walking groups, arts and crafts, library and computer lounge visits, movie nights, trivia games, gardening club sessions, wine tastings, and day trips. Health and wellness initiatives, social outings, intergenerational programs, and holiday parties are planned regularly, giving residents multiple ways to stay active and engaged.