The Residence at Melrose Station offers Assisted Living, Independent Living, and Memory Care in one community. Residents who choose Assisted Living receive day-to-day help with routine activities while maintaining as much independence as possible. Independent Living residents live on their own schedule and can add support services if needs change. The Memory Care neighborhood is structured for residents with cognitive loss, including those who wander in the morning or evening and those living with advanced dementia conditions.

Clinical oversight is provided by an RN or LPN on staff, backed up by a nurse on call 24 hours a day. An awake night shift, a full-time activity director, and an emergency PERS system that alerts staff strengthen around-the-clock coverage. Exterior doors are alarmed and the rear grounds are fenced to reduce elopement risk. On-site podiatry visits limit the need for outside appointments. The team can assist with bathing, eating, dressing, and toileting when only some physical help is required, and can manage transfers ranging from standby supervision to two-person assistance, whether a resident uses a walker or wheelchair.

Apartments vary in size and layout and may include a private bathroom, a kitchenette, independent temperature controls, and the option to paint or decorate the space; not every unit has every feature, so families can select the setup that fits their budget and preference. Independent Living residents have medication-management monitoring, weekly housekeeping, personal laundry, and a monthly meal plan folded into their service package, allowing them to focus on social and wellness programs instead of chores.

Dining is served restaurant-style with a set menu at each meal, but residents can also order alternative entrées on request, and snacks are available throughout the day. Staff monitor special diets and coordinate texture modifications or nutrition plans with the clinical team when needed, providing continuity between dining services and health care goals.

Community amenities include resident parking, fully wheelchair-accessible common areas, an on-site barber and beauty shop, an exercise room, a movie room, a wellness center, and landscaped communal gardens. Scheduled transportation is available for shopping and appointments, and the property is close to public transit for residents who prefer to travel independently.

Residents and their families say:

The reviews for this community indicate a strong positive perception among residents and their families. Many commend the attentive and caring staff, who are frequently described as warm and welcoming. The facility itself receives high praise for its cleanliness, attractive appearance, and well-maintained condition. Residents and their families appreciate the variety and quality of activities offered, as well as the quality of food provided, which contributes to an overall positive atmosphere within the community. Additionally, the convenient location and inviting environment make it easier for family members to visit.

Several reviews highlight the excellent care provided in the memory care unit, with families expressing satisfaction over the engagement and happiness of their loved ones despite challenging health conditions. One reviewer noted the community's commitment to making new residents feel at home and welcomed. Another appreciated the staff's effort in adapting to COVID-19 restrictions while maintaining activities and visitation options for family members. The staff's dedication to personalized care and comfort is a common theme in these positive reviews.

However, there are some concerns raised about specific aspects of care, particularly related to nursing services. One reviewer expressed disappointment over inadequate assistance with certain health needs and the failure of some equipment designed to ensure resident safety. A couple of reviews mentioned that the facility might be priced higher than average, with room sizes perceived as somewhat small for the cost. Despite these drawbacks, many still recommend the community for its overall supportive environment and the effective transitions made for new residents.

AI generated summary of real reviews