Residents and their families say:

This community has garnered attention for various aspects of their operation, with reviewers highlighting both its strengths and areas for improvement. Many noted the community is very engaging, clean, and well-maintained, boasting large rooms and offering a plethora of activities to keep residents engaged. Staff members are often described as fabulous, patient, caring, and professional, indicating a strong commitment to resident well-being. The food quality received high marks, and the environment is characterized as cozy, inviting, and designed with residents’ comfort in mind, including well-set-up living spaces with kitchenettes. Amenities such as hairdressing, podiatry services, and community work add to the appeal, alongside friendly communication from the director level.

However, several reviews brought up concerns regarding the facility's communication post-admission, suggesting a disparity between initial promises and actual follow-through, especially in care coordination and responsiveness to inquiries. The staff, while kind and hardworking, appear stretched, impacting their ability to consistently address the increasing care needs of residents with conditions like dementia. There's mention of the community's layout being somewhat limited in outdoor space, and a few reviewers found the apartment sizes smaller and the cost higher compared to expectations or needs. The management and operational aspects received mixed feedback, with some families expressing disappointment in management and a desire for better care at the prices charged. Despite these criticisms, the consensus suggests that for those requiring minimal to moderate care, the community offers a solid, albeit potentially costly, option.