Devonshire Estates in Lenox, MA, offers both independent living and senior living options, ensuring that residents receive the appropriate level of care suited to their needs. The facility also supports residents under 60 years old who may require medical assistance, including the management of special diets and care for those experiencing mild dementia conditions. On-site medical services are available, featuring podiatry and support for psychiatric issues. In addition to these services, staff undergo background checks, and the facility employs an activity director, ensuring a safe and engaging environment. Emergency response features, including Personal Emergency Response Systems (PERS) that call 911, are in place to provide peace of mind for residents.

Beyond medical support, Devonshire Estates provides various personal care services to assist residents with daily living activities. Residents can avail themselves of support for self-care tasks, including bathing, eating, dressing, and toileting. The facility offers transfer assistance with walkers, wheelchairs, or standby supervision, facilitating mobility and independence. Housekeeping and laundry services are also available for those in independent living, enhancing convenience and comfort throughout their stay.

The accommodations at Devonshire Estates are designed to promote comfort and personalization. Each living space may include features such as cable television, kitchenettes, and independent temperature controls. Residents have the freedom to paint or decorate their rooms to reflect their personal style and enjoy the privacy of their own bathrooms. However, not all accommodations are equipped with the same features, so prospective residents should consider their needs and preferences.

Dining at Devonshire Estates prioritizes nutrition, featuring a set menu with options for snacks and on-order meals. The facility is able to manage dietary modifications to cater to individual health requirements. Residents can expect a range of meal options that accommodate their dietary needs and preferences, creating a dining experience that promotes well-being.

Devonshire Estates boasts a variety of amenities and services designed to enhance residents' quality of life. The wellness center promotes health and fitness, while the movie room provides entertainment options. Residents have access to internet services, a barber/beauty shop, and an exercise room. The facility is wheelchair accessible, with outside smoking areas and resident parking available. Communal gardens offer outdoor spaces for relaxation, and on-site religious services cater to spiritual needs. Transportation options are conveniently close to public transit, providing easy access to the surrounding community. Pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered mixed reviews from its residents and their families, with a range of experiences that highlight both its strengths and areas for improvement. Positive feedback often emphasizes the welcoming staff, diverse activities, and the quality of meals. Several reviewers praised the community for its spacious and clean living arrangements, from apartments to cottages, noting that the properties often include convenient amenities such as full kitchens in the cottages. The range of activities, including everything from live entertainment to outdoor concerts and social games like bingo, has been a source of enjoyment for many residents. The sense of community and the opportunity for socialization were frequently mentioned, with activities and communal spaces providing residents with the chance to engage with one another. Additionally, the option for visiting other Holiday Retirement Communities as a part of the package appears to be a unique and appreciated feature.

However, not all feedback is positive. Concerns were raised about the staff's ability to provide consistent service, attributed in part to high turnover rates. One significant issue highlighted by a reviewer was a day when no one was available to serve breakfast, leading residents to fend for themselves. Another reiterated complaint was regarding a van meant for transportation being out of service for an extended period, which no doubt caused inconvenience. Concerns about the adequacy of the care provided, particularly for those with higher needs or mobility issues, were also voiced. Despite these criticisms, many residents and their families have found the community to offer a good quality of life, with comfort and various amenities that cater well to the seniors’ needs. The welcoming environment and active efforts to engage residents in various activities seem to contribute significantly to the satisfaction expressed by many reviewers.

AI generated summary of real reviews