The Residence at Riverbend in Ipswich, MA, offers a multifaceted approach to senior care, catering to a range of needs with its assisted-living, independent-living, memory-care, and senior-living options. The facility is equipped to provide medical support for residents with conditions such as wandering tendencies, elopement risk, and advanced dementia. Care staff includes registered nurses and licensed practical nurses, ensuring that medical expertise is readily available. Additional support is provided for those requiring assistance with everyday activities, including bathing, eating, dressing, and toileting, with specialized services for individuals on oxygen and those following special diets or oral diabetic medications.

Beyond essential medical care, The Residence at Riverbend focuses on creating a supportive living environment. Residents benefit from a variety of staffing and security measures, including 24-hour nurse availability and staff on call, alongside comprehensive safety features like door alarms and a fenced rear yard. Independent living features include housekeeping and scheduled laundry services, designed to minimize the burden of domestic tasks on residents. It is important to note that accommodations may vary, with options such as private bathrooms, kitchenettes, and individual temperature controls available, though not all units will have every feature.

Accommodations at The Residence include private bathrooms and kitchenettes, providing a sense of independence while still having access to necessary support. Each living space is designed with resident comfort in mind, and while some apartments come with independent temperature controls, housekeeping and laundry services are standard to ensure residents have a clean and maintained living environment. The dining experience is also tailored to residents’ preferences, featuring a menu with on-order meals and available snacks, with the option for private dining in a designated room for special occasions.

The amenities offered at The Residence at Riverbend enhance the quality of life for its residents. Features include resident parking, an exercise room, movie room, and wellness center, promoting both physical and social engagement. There are also communal gardens, a library, and a barber/beauty shop to cater to various interests and needs. For those seeking community interaction, special interest clubs and on-site religious services are available. It's a good idea to check with the community during your visit to see if your pet will be allowed. Residents benefit from convenient transportation options for outings, adding to the overall accessibility of a vibrant lifestyle.

Residents and their families say:

This community, described through various experiences, emerges as a haven for its residents, providing a blend of care, comfort, and an engaging social environment. Positively highlighted aspects across reviews include its clean, well-kept facilities that offer a range of amenities such as a gym, hair salon, music room, libraries, and outdoor gardens that encourage both physical and social activities. The dining experience is likened to that of a five-star hotel, with delicious food available throughout the day, served in a comfortable and inviting setting. The array of daily activities and events, alongside the presence of entertainment groups, fulfills social, emotional, and intellectual pursuits, fostering a vibrant community spirit. One reviewer praised the facility for making a difficult transition smooth and pleasant, extending gratitude to the staff for their professionalism and helpfulness.

However, amidst the commendations, there were concerns regarding management decisions and the handling of certain situations, notably the uncommunicated room change of a memory care resident, which caused distress. Another point of critique was directed towards the perceived lack of compassion from the director of care during transitions or challenging times. Despite these criticisms, the overall sentiment reflects a strong appreciation for the community's staff, from the wait staff to the maintenance crew, and the directors, for their caring, kind, and professional attitude toward both residents and their families. The engaging and secure environment of this community, combined with the attentiveness of its staff, reassures many that their loved ones are in a supportive and lively setting, albeit the costs associated with such comprehensive care and amenities.

AI generated summary of real reviews