Benchmark at Hanover provides both Assisted Living and Memory Care, allowing residents to remain on the same campus even as needs change. The community is equipped to manage wandering in the morning and evening, elopement risk, behavioral issues, and residents who are awake throughout the night. Staff can accommodate individuals who require oxygen, follow special diets, are under 60 years old, or manage diabetes with oral medication. The team is also trained to care for people living with advanced dementia conditions, maintaining consistency and safety while addressing complex medical and cognitive requirements.

Clinical oversight is supported by an RN or LPN on staff and a nurse on call 24 hours a day. An awake night-shift team, activity director, and round-the-clock security provide continuous monitoring. Pull-cord alert systems tie directly to staff response, and a fenced rear area adds another layer of protection for residents prone to wandering. On-site podiatry, audiology, and dental services reduce the need for outside appointments. Residents who need full assistance with bathing, eating, dressing, or toileting receive hands-on help, and the community can manage everything from standby transfers and wheelchairs to two-person or Hoyer lift transfers for bed-bound individuals.

Apartments vary, but many offer private bathrooms, kitchenettes, individual temperature controls, and cable connections. Housekeeping and scheduled laundry services are standard, yet not every unit includes every listed feature, so families should confirm specific layouts during a tour. Spaces are designed for easy navigation and can be outfitted with personal furnishings to create a familiar environment.

Dining combines a daily set menu with an on-order option for added choice. Snacks are available throughout the day, and a private dining room can be reserved for family events. The culinary staff manages diet modifications, including gluten-free and vegetarian plans, to ensure nutritional needs and physician recommendations are met without sacrificing variety.

Residents have access to parking, an on-site barber and beauty shop, exercise and movie rooms, a wellness center, internet connectivity, communal gardens, concierge services, a library, and scheduled transportation for errands or medical appointments.