Mary Ann Morse at Heritage in Framingham is structured primarily as an Assisted Living community, and residents can step into that level of support without leaving the campus. Regular access to speech therapy, physical therapy, diabetes management, and short-term respite stays helps residents recover from illness or surgery or simply take a break from home care arrangements. These services are built into daily life so residents do not have to coordinate outside appointments for most routine needs.

The community backs up these core services with a broad slate of on-site clinical resources. Licensed nurses oversee medication management, incontinence care, and ongoing health monitoring, while visiting podiatrists, dentists, vision specialists, and hearing professionals reduce the need for off-site trips. Occupational therapists address mobility and self-care goals, and the staff is trained to accommodate memory loss for those who may transition to or from memory-support settings. Hospice services are available when needed, and a secured environment with an emergency call system adds an extra layer of safety for residents who may wander or require rapid assistance.

Accommodations range from studio and efficiency layouts to apartments with kitchenettes, and each unit is air-conditioned and cable-ready. Some residences feature wheelchair-accessible showers, Wi-Fi, and views of the outdoor garden or central fireplace lounge, while others are more basic—so prospective residents should confirm which features are in a specific unit. Housekeeping, utilities, and parking are provided, and accessibility adaptations are present throughout common areas.

Dining is handled restaurant-style by a professional chef who rotates menus to include international dishes alongside regional favorites. Residents can choose from vegetarian, vegan, gluten-free, low-sodium, or no-sugar options, and all-day dining means meals are not restricted to set hours. Guest meals are available for visiting family, and special events often feature holiday or themed menus.

Leisure time is supported by an activity center, library and computer lounge, and organized clubs. Residents can join tai chi or other fitness classes, walk the outdoor paths, or swim in the on-site pool. Social calendars typically include happy hours, wine tastings, dances, birthday celebrations, intergenerational visits, and regular outings. Reminiscence and sensory programs, TV and movie nights in the theater room, and wellness workshops round out the schedule, providing multiple ways to stay mentally and physically engaged.