Victorian Homes I operates as both an assisted-living residence and a licensed residential care home, allowing it to serve older adults who need help with daily tasks as well as younger residents under 60 who require a structured setting. The community accepts individuals managing diabetes—whether on oral medication, injections, or sliding scale protocols—and accommodates special diets prescribed by physicians. Moderate dementia is supported, and protocols are in place for residents who wander during the day or at night, as well as for those with a history of elopement.

Around-the-clock medical oversight is available through an on-call nurse backed by trained direct-care staff who have passed background checks. Full assistance can be provided for bathing, dressing, eating, and toileting, and transfer help ranges from standby supervision to one-person lifts, walker and wheelchair support, and bed-bound care. Services extend to oxygen management, wound care, and late-night monitoring for residents who are awake throughout the night.

Accommodations include rooms that may feature private bathrooms, basic furnishings, the option to paint or decorate, and cable service, though not every suite has each of these elements. Housekeeping, laundry, and a monthly meal plan are available to Independent Living residents, and medication-management monitoring can be added if needed.

Meals follow a set menu that is designed to meet nutritional guidelines and can be adjusted for physician-ordered diets. Snacks are available throughout the day for all levels of care, and Independent Living participants can choose to opt in to the dining program while continuing to maintain some meals on their own.

Residents have access to community-wide internet, allowing them to stay connected with family, manage personal matters online, or stream entertainment from their rooms or shared lounges.