La Familia in Rockville, MD functions as both an Assisted Living residence and a Residential Care Home, allowing it to accommodate older adults who need daily help as well as younger residents with complex care plans. The community is prepared for residents who wander at any time of day, show combative or other behavioral issues, stay awake through the night, require wound care, oxygen therapy, special diets, or diabetic management by oral medication, injections, or sliding scale. Care staff are trained to support moderate dementia and can keep residents engaged in either the general setting or a separate memory-care wing, depending on clinical need.

Direct oversight is backed by an RN or LPN on staff and a nurse available by phone around the clock, with awake night-shift caregivers and a fenced rear area to help prevent elopement. Services provided on-site include routine nursing, dental visits, incontinence programs, ambulatory support, and full assistance with bathing, dressing, eating, and toileting. Residents who transfer with a walker, wheelchair, standby help, or a one-person lift can be safely managed without outside arrangements. Background checks are completed on all employees to maintain safety standards.

Private and semi-private rooms come furnished, and many allow personal décor changes such as new wall colors or added furniture; cable service and regular housekeeping are available, though not every accommodation offers each feature. Common areas are arranged for easy navigation and quick staff response.

Meals are served three times daily with a set menu, but on-order options exist for residents who prefer different choices. Snacks are stocked throughout the day, and the kitchen can prepare gluten-free, vegetarian, mechanical-chopped, puréed, or thickened-liquid selections as part of individualized diet management.

Resident parking is provided, entrances and common areas are wheelchair accessible, internet access is available for personal devices, and a stair glide serves anyone who prefers an alternative to elevators.