Mike-William Assisted Living Facility operates as both an assisted living community and a residential care home, making it suitable for residents who need daily support while remaining as independent as possible. The care team can manage moderate dementia and wandering behaviors throughout the day and night, supervise residents who stay up all night, and handle complex medical needs such as wound care and specialized diets. Staff are trained to monitor and treat residents with diabetes whether they require oral medications, injections, or sliding-scale insulin, and the community admits adults under 60 who need these services.

Registered and licensed nurses are on staff, with a nurse available on call around the clock. Background-checked caregivers provide awake and asleep night-shift coverage, and an activity director coordinates therapeutic programs. The facility accepts residents with psychiatric diagnoses and supplies full assistance with bathing, eating, dressing, and toileting. Transfers are supported for walkers, wheelchairs, standby help, one-person assists, or two-person assists as needed. Safety measures include 24-hour staffed security, door alarms, fenced outdoor areas, wander-guard technology, and pull cords that link directly to staff or 911.

Resident rooms may include a private bathroom, basic furnishings, cable service, and the option to paint or decorate the space, though not every room offers every feature. Housekeeping is provided to keep living areas clean and orderly, and maintenance staff handle routine upkeep.

Meals can be taken from a set menu or ordered on demand. Snacks are available throughout the day, and the kitchen team prepares diet-specific meals in line with physician instructions, including diabetic, low-sodium, or texture-modified options.

Independent-living residents on the same campus can sign up for medication-management monitoring, weekly housekeeping, laundry service, and a monthly meal plan that gives them regular access to the dining room without committing to full assisted living support.

Amenities include resident parking, outdoor smoking areas, wheelchair-accessible common spaces, an exercise room, a wellness center, internet access, communal gardens, on-site religious services, a stair glide, and proximity to public transportation.