Residents and their families say:
This community has garnered positive feedback from many reviewers for its impressive range of services and the quality of care provided. One reviewer praised the community for allowing residents a seamless transition from independent living to more intensive care as needed, highlighting the convenience of having everything on the grounds. Families have lauded the community for its cleanliness, friendly staff, engaging activities, and the thorough professionalism displayed by the team. The dining options have specifically received compliments, with one reviewer thrilled about the delicious Sunday brunches that rival local restaurants in both quality and quantity. The community's facilities, including apartments, are described as spacious, comfortable, and well-maintained, reminiscent of a high-rated hotel. The staff's dedication and attentiveness have been consistently noted, with several reviews underscoring how the community exceeded their expectations.
However, the community has faced criticism regarding its cost, with one reviewer labeling it as "very expensive" and quantifying the skilled care facility as $398/day, questioning the value for the price. Another significant concern raised involved coordination and communication among various departments (nursing, rehab, activities, food services, beauty salon), with one review detailing the difficulty in coordinating care and the instance of duplicate medical services. Some reviewers have specifically pointed out that despite the outward appearance of a well-run community, active caregivers might encounter issues, including the challenges of ensuring all required services attend to their loved ones' care meetings and the overall communication being described as "horrible." Despite these criticisms, the positive aspects, such as the supportive and welcoming atmosphere, the high level of care, and the range of amenities and services, have been emphatically appreciated by many.
AI generated summary of real reviews