Gentle Touch Assisted Living in Baltimore operates as both an assisted-living residence and a residential care home, allowing it to serve residents who need varying levels of daily oversight. The community manages a wide range of medical needs, including day- and night-time wandering, behavioral concerns, wound care, oxygen therapy, and specialized diets. Staff are trained to monitor and treat diabetes whether controlled by oral medication, scheduled injections, or a sliding-scale regimen, and the team is equipped to support residents with advanced dementia as well as those with co-existing psychiatric diagnoses.

Care delivery is backed by an on-site RN or LPN, with a nurse on call around the clock. All employees undergo background checks, and an awake night shift, fenced rear grounds, and door alarms provide additional safety layers. Residents can receive full assistance with bathing, eating, dressing, and toileting. Transfer options range from simple standby help to one- or two-person lifts, with accommodations for walkers, wheelchairs, and bed-bound individuals.

Private and companion accommodations can be furnished and may include cable service; regular housekeeping and scheduled laundry are part of the standard package. Because room layouts vary, not every unit offers every feature, making it advisable to verify specific details during a tour.

Meals follow a set menu with the option to order alternates at each seating. Between-meal snacks are always available, and the kitchen can modify textures to mechanical-chopped, puréed, or thickened-liquid consistency. Vegetarian selections and other physician-directed diet adjustments are routinely provided.

The building is wheelchair accessible, offers community-wide internet access, and has a stair glide for residents who prefer an additional mobility aid. Gentle Touch is also located near public transportation, which can simplify outings and family visits.