Charis Home operates as a residential care home, offering continuous oversight for individuals who require daily support and medical monitoring. The staff is trained to manage residents who wander at any time of day, stay up through the night, live with moderate dementia, need wound care, follow doctor-ordered special diets, or are younger than 60 but still need assistance. Diabetic management is provided for those on oral medications or insulin injections, and the team coordinates closely with outside physicians to keep treatment plans current.

Around-the-clock clinical coverage is maintained by RNs and LPNs, and a nurse is on site 24 hours a day. All employees undergo background checks, and exit doors are alarmed to reduce elopement risk. The home accepts residents with psychiatric diagnoses and can supply full assistance with bathing, dressing, eating, and toileting. Transfer help ranges from standby supervision and walker use to two-person or Hoyer lift moves, including care for bed-bound residents.

Private and semi-private rooms come furnished, and most can be personalized with paint or décor approved by management. Cable service, routine housekeeping, and scheduled laundry are available, although not every room offers each feature, so confirming details during a tour is advised.

Meals are prepared on a set menu with the option to order alternates at each sitting. Between-meal snacks are kept on hand, and the kitchen accommodates diet modifications such as gluten-free offerings, mechanical-chopped or pureed textures, thickened liquids, vegetarian choices, and strict diabetic guidelines.

Residents have access to outdoor smoking areas, wheelchair-friendly common spaces, community Wi-Fi, a stair glide for easier floor access, a small library, and nearby public transportation routes for appointments and outings.