Bridgepointe at Ashgrove Woods offers two primary levels of care: Assisted Living and Memory Care. Residents who need help with daily tasks receive routine assistance, while those living with Alzheimer’s disease or other forms of dementia benefit from dedicated Memory Care programming. The community can coordinate diabetes management and accepts residents for respite or short-term stays, making it possible for families to arrange temporary care without changing physicians. A speech therapist is available for individuals who need help maintaining or regaining communication skills.

The building is a secured community, an important measure for residents prone to wandering. On-site clinical services include incontinence management, ambulatory assistance, nurse oversight, hospice coordination, and medication management. Occupational, physical, and speech therapists schedule sessions in-house, and a visiting podiatrist addresses foot and gait concerns. The environment is designed specifically to accommodate memory loss, incorporating visual cues and easy-to-navigate common areas.

Accommodations range from private to companion suites and may include features such as pet-friendly policies, wall-to-wall carpet, outdoor views, and wheelchair-accessible showers. Not every unit offers every feature, so confirming specific needs during a tour is recommended. Parking is available for residents who still drive, and landscaped outdoor areas provide space for fresh air or supervised walks.

Meals are prepared on-site and served three times daily. The culinary team adjusts textures and portion sizes for residents who require specialized diets, including those living with diabetes or swallowing difficulties. Staff monitor intake and can coordinate with therapists when modified diets or adaptive utensils are necessary.

Residents can spend time in clubs and hobby groups, walk indoors or along outdoor paths, and join supervised social outings to nearby attractions. A designated activity center hosts sensory-based programs that support cognitive engagement, and residents cleared for outdoor time may relax in secured courtyards.

Residents and their families say:

This community has received a range of reviews, many highlighting its beautiful appearance, cleanliness, and the caring nature of its staff. The residents and their families appreciate the variety of care levels offered, including memory care, and the thoughtful layout designed to keep residents safe and comfortable. The amenities such as spacious rooms, on-site laundry, libraries, and the availability of multiple activities including bingo and balloon volleyball, contribute to a positive living environment. Many reviews praise the quality of meals and the efforts made to accommodate the dietary preferences of picky eaters. The facility’s location, tucked away from major traffic yet still in a great area, its newness, open, bright spaces, and the friendliness of everyone from staff to residents, contribute to its appeal. Reviews also mention the efforts of staff and administrators to be hands-on with care and engagement.

However, some reviews touched on areas that could see improvement. There were instances of miscommunication, such as availability of certain types of apartments and specific staff members' knowledge and efficiency in handling inquiries and assisting new residents. Despite these issues, many reviewers do not see these as overshadowing the overall positive attributes of the community. They note that such challenges were addressed or deemed minor in the context of the caring and attentive service their loved ones received. In particular, the memory care unit received commendations for attentive staff and a supportive environment.

In sum, while there are areas for improvement, particularly in communication and staff experience, the community stands out for its welcoming atmosphere, variety of care options, and overall cleanliness and layout. The activities available provide residents with a sense of belonging and engagement, and the careful attention to residents’ safety and dietary needs speaks to the community's commitment to well-being and satisfaction.

AI generated summary of real reviews