Richmond Place in Lexington, KY, offers a comprehensive range of care services including assisted living, independent living, memory care, and continuing care retirement communities. The facility is equipped to support various medical needs, such as assistance for residents who wander, experience elopement issues, have behavioral concerns, or need specialized diets. Additionally, it accommodates residents under 60 years old and those managing diabetes with oral medications, injections, and sliding scale protocols. Richmond Place maintains on-site medical support with registered nurses and licensed practical nurses, ensuring 24-hour availability, safety, and assistance for advanced dementia conditions.

In terms of care features, Richmond Place provides full assistance in bathing, eating, dressing, and toileting, with transfer services available including support for residents using walkers, wheelchairs, and those needing minimal assistance. The facility has a structured staffing system that includes an activity director and security personnel present around the clock. It also has a fenced rear area for safety and features a pull cord and personal emergency response system to alert staff when assistance is needed. For independent living residents, the community offers medication management monitoring, housekeeping, and laundry service to help maintain a comfortable and supportive living environment.

The accommodations at Richmond Place include private bathrooms and the option for residents to personalize their rooms with paint and decorations. Residents have independent temperature control and kitchenettes in their units, with furniture and cable provided. However, it’s important to note that not all accommodations have all the listed features. Independent living residents also enjoy services such as medication management monitoring, laundry assistance, and housekeeping to ensure a comfortable lifestyle while encouraging independence.

Richmond Place boasts a variety of amenities aimed at enhancing the quality of life for its residents. Features include resident parking, internet access, a movie room, wellness and exercise centers, a barber/beauty shop, and communal gardens. The community allows pets, so it's a good idea to check with the community during your visit to see if your pet will be allowed. Smoking is permitted outside, and the facility is wheelchair accessible. Richmond Place also provides on-site religious services and has transportation options close to public transportation, ensuring residents have access to various local resources.

Residents and their families say:

This community garners considerable praise from residents and their families for its warm, inviting atmosphere and excellent staff. Many reviews highlight the attentive and caring nature of staff members, with several noting how welcoming and personable they are. The spacious apartments, beautiful grounds, and well-maintained facilities contribute to a pleasing environment that many are happy to call home. The variety of activities, social opportunities, and the high level of attention given to residents' well-being are frequently mentioned as standout features. Numerous reviews commend the community for its handling of special needs and emergencies, emphasizing the commitment of the staff during challenging times, such as the COVID-19 pandemic.

The culinary offerings receive positive feedback, with mentions of a "phenomenal" dining experience and the inclusion of a café for more meal choices. However, not all reviews are entirely positive; there are mentions of food quality and service as areas for improvement. Financial aspects, including rent increases and fees for additional services, were pointed out as problematic by some reviewers. Communication with management and administration, specifically regarding financial and general inquiries, also came up as needing improvement. Despite these concerns, the majority of reviews reflect a strong sense of satisfaction and reassurance about the level of care and community atmosphere provided.

Some specific features like the extensive outdoor areas, the focus on socialization, and the on-site therapy and activities programs further illustrate the community's strengths. The memory care unit, while praised for its staff and activities, is occasionally criticized for facility design. Despite these criticisms, the consensus among reviewers remains predominantly positive, recommending this community for families seeking a well-rounded and caring environment for their loved ones.

AI generated summary of real reviews