Heritage of Overland Park is a dedicated assisted-living community. Residents who need help with daily routines such as bathing, dressing, or medication reminders receive that support from staff trained for this level of care. The focus is on maintaining as much personal independence as possible while ensuring that assistance is available whenever it is required.

Additional medical oversight is in place for those with specific health needs. Short-term respite stays are accepted, diabetes management is available, and a doctor is on call for routine or urgent concerns. A speech therapist can work with residents who have communication or swallowing challenges. The community is secured, which adds an extra layer of safety for residents who may be at risk of wandering.

Apartments and common areas come with practical features such as wheelchair-accessible showers, handicap access, air conditioning, Wi-Fi, and designated parking. Select residences may include elements like a central fireplace, piano or organ access, and pet-friendly policies, but not every unit offers every feature. Outdoor areas give residents space for fresh air and informal gatherings.

Dining is handled by a professional chef who prepares three daily meals, with all-day dining options for flexible schedules. Guest meals can be arranged, and specialized menus cover kosher, vegetarian, low- or no-sodium, and no-sugar choices. Nutrition staff coordinate with healthcare providers to align meal plans with individual dietary requirements.

On-site amenities support both recreation and wellness. Residents can use an activity center, library and computer lounge, indoor and outdoor walking paths, a swimming pool, a Jacuzzi, and raised garden beds. Scheduled programs range from yoga and chair yoga to fitness classes, live music, social outings, reminiscence and sensory-based activities, intergenerational events, birthday parties, dances, and interest-based clubs and communities.