Bickford of West Des Moines is an assisted-living community that centers its daily operations on helping residents manage routine activities while supporting changing health needs. Assisted Living services cover help with bathing, dressing, mobility and medication reminders, and the team can step in for short-term respite stays when caregivers need a break. Residents with diabetes receive glucose checks and diet oversight, and those recovering from injury or surgery can work with on-site physical and occupational therapists.

Additional health safeguards come from 24-hour nursing oversight in a secured community designed to reduce wandering risks. On-site professionals—including nurses, a podiatrist, dentist, hospice specialists and therapists—coordinate care plans, manage medications and handle incontinence support. The building is laid out to accommodate memory loss, and staff are trained to recognize early changes so interventions can begin promptly.

Residences range from studio to one-bedroom layouts, some with kitchenettes, wheelchair-accessible showers and central air conditioning, while others feature Wi-Fi, utilities included, and views of landscaped grounds or the outdoor garden. Pets are allowed, and selective apartments are close to common spaces such as the central fireplace or piano area; not every accommodation includes every listed feature, so families should verify specifics during a tour.

Dining follows an all-day schedule with balanced menus that can be tailored to low-sodium, vegetarian, kosher, gluten-free or other dietary requirements. Healthy snacks are available between meals, and staff monitor intake for residents who need diabetes control or weight management.

Residents have access to an activity center, library and computer lounge, raised garden beds, live music sessions, bingo, karaoke, clubs, social outings, yoga and chair-yoga classes, birthday parties, happy hour and seasonal use of a swimming pool.

Residents and their families say:

Bickford of West Des Moines has been heavily praised for its pleasant and professional staff. The facilities were described as smaller than some, but the intimate nature of the community was appreciated by many reviewers. The team was commended for their active and caring nature, with one reviewer mentioning that residents were encouraged to participate in activities, thereby creating a more engaging environment. The facility was generally described as well-kept and clean, and staff members were noted as attentive and diligent in their duties.

The wide range of activities available was highlighted by several reviewers. Activities included social events, bingo, bowling, kickball, movie nights, and field trips, creating a lively and engaging atmosphere for residents. Some reviewers also highlighted the dining services, describing the meals as good and the restaurant-style service as efficient. The presence of various amenities, such as a community refrigerator and outdoor garden spaces, contributed to the positive appraisal. The personal room spaces, although perceived by some as small, were described as comfortable, like tiny apartments, evoking a sense of home. Bickford’s honesty and transparency were also well-received, with some appreciating how they handled and addressed criticisms.

Many reviewers were impressed by their thorough and accommodating tours of the facility. Furthermore, the homey atmosphere, clean environment, and accessible exercise area were highly appreciated. Specific aspects like the courtyard and communal areas were mentioned for their charm and beauty. The location of Bickford was also found to be advantageous by a few reviewers. The reviews suggested a strong sense of community and personalized care due to the facility's smaller size. The presence of pets and frequent access to outdoor spaces was an added bonus for some individuals. Residents praised the staff’s personable, caring approach and availability, which cultivated a cozy and friendly environment.

AI generated summary of real reviews