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Bickford of Urbandale

5915 Sutton Place, Urbandale, IA 50322US
  • Memory Care
  • Assisted Living

Compare Bickford of Urbandale

Review Average4.8

About Bickford of Urbandale

from Oasis Senior Advisors

Bickford of Urbandale offers two primary care options—Assisted Living and Memory Care—allowing residents to receive support that aligns with their individual needs. Those in Assisted Living receive help with daily activities while maintaining as much independence as possible, and the Memory Care program is delivered within a secured community designed to reduce wandering risk and promote familiarity. Short-term respite stays are accepted, letting families arrange temporary care or a post-hospital recovery period, and therapy services such as physical, occupational, and speech therapy can be integrated into a resident’s plan. Diabetes management is also available, and physicians visit the community on a scheduled basis to oversee ongoing medical concerns.

On-site clinical resources are extensive. Licensed nurses manage medication administration and monitoring, coordinate with visiting doctors, and provide routine health assessments. Physical, occupational, and speech therapists visit the community, and specialized services address diabetic care, ambulatory needs, and incontinence management. Hospice care can be arranged when required, and podiatry and dental providers make regular rounds. All of these services are delivered within the secured setting, which adds an extra layer of safety for residents who may experience cognitive impairment.

Residences range from private studios to companion suites, and each layout includes central air conditioning and utilities. Select apartments feature wheelchair-accessible showers, and parking is available for residents who still drive. Housekeeping and laundry services are provided, and some units accommodate small pets. Outdoor areas, landscaped grounds, and garden spaces give residents a place to relax, while an on-site library and computer lounge supports quiet activities and internet access. Because layouts and amenities differ, not every accommodation includes every feature listed.

Dining follows a restaurant-style approach with three meals served daily, plus healthy snacks available between meal times. The culinary team can prepare low-sodium, vegetarian, kosher, gluten-free, or other allergen-conscious menus as ordered by physicians or requested by residents. Meals are designed to meet nutritional guidelines without sacrificing variety, and caregivers are present to assist those who need help with eating. Adaptive utensils and specialized textures are provided to support residents who have swallowing or motor challenges.

Residents have access to an activity center where daily programming includes bingo, yoga, and organized social outings to local points of interest. Clubs and peer groups encourage connections around shared hobbies, supporting social engagement and cognitive stimulation. Staff members coordinate transportation and supervision for off-site events, ensuring that residents can participate safely.

Standout Features

Pet FriendlyPet Friendly
Clubs & CommunitiesClubs & Communities
Social OutingsSocial Outings
Restaurant Style DiningRestaurant Style Dining

Connect with Oasis Senior Advisors Bickford of Urbandale for tailored pricing, availability and to schedule a tour. 1 (877) 595-8337

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Reviews

aggregated from around the web
Review Average4.8
#1 in Urbandale, IA

Residents and their families say:

This community is praised for its warm and welcoming atmosphere, emphasized by the dedication and passion of its staff. Many reviews highlight the cleanliness and comforting environment, with several noting the homey feel that distinguishes it from typical nursing facilities. The staff is frequently described as attentive, caring, and treating residents like family. A notable feature includes a strong activities program led by an enthusiastic Happiness Coordinator, who ensures residents remain engaged and entertained. The food quality and variety receive positive feedback, with some residents actively participating in culinary activities. The community is also commended for excellent care support, both in assisted living and memory care units, though some mention the memory care setup might not be ideal for everyone.

On the other hand, the cost of living at this community is noted by some reviewers as being a bit high, which could be a consideration for those on a tighter budget. The challenges of COVID-19 have also impacted the facility, as noted by one reviewer who mentioned necessary quarantines. There is mention of limited accessibility for wheelchair users, which might be a concern for potential residents with mobility issues. Additionally, one reviewer suggested checking alternatives due to accessibility and communication challenges, highlighting areas that might benefit from improvement. Despite these points, the overwhelming sentiment is positive, focusing on the genuine care and support provided to residents.

AI generated summary of real reviews

Nearby Services

Hospitals

Department Of Veterans Affairs Medical Center

30Th And Euclid Avenue, Des Moines, IA

Distance: 2.5 miles

Westside Hospital

1818 48Th Street, Des Moines, IA

Distance: 2.8 miles

Broadlawns Medical Center

1801 Hickman Road, Des Moines, IA

Distance: 3.8 miles

Churches

Meredith Drive Reformed Church

5128 Meredith Drive, Des Moines, IA

Distance: 0.7 miles

Light of Christ Fellowship

Johnston, IA

Distance: 0.8 miles

Trinity Presbyterian Reformed Church

Johnston, IA

Distance: 0.8 miles

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