Charter Senior Living of North Park Place delivers both Assisted Living and Independent Living, backed by comprehensive medical oversight. Residents who need diabetes care receive glucose monitoring and insulin support, while on-site speech therapists, physical therapists, and occupational therapists address rehabilitation and communication goals. The community is equipped to serve older adults living with moderate dementia through its memory-care programming and 24-hour nursing staff. Wound care, medication management, ambulatory care, and coordinated hospice services are available without leaving the building, and a licensed pharmacy team oversees timely prescription delivery.

Beyond clinical services, staff can provide full assistance with bathing, dressing, eating, and toileting, and they can support transfers for residents who use walkers, wheelchairs, or simply need standby help. Incontinence care, pet-focused programs, and routine health monitoring are integrated into daily schedules. All areas of the property are monitored by on-site security around the clock, ensuring rapid response to emergencies and continuous supervision for residents who wander.

Apartments and suites come in multiple floor plans, many offering private patios, balconies, or ground-floor access, though not every unit includes every feature. Residents can expect central air conditioning, Wi-Fi, cable or satellite TV access, and some layouts provide in-unit washers and dryers, private baths, or wheelchair-accessible showers and tubs. Guest suites, covered parking, landscaped courtyards, and surface parking are available, and common spaces such as fireside living rooms, community kitchens, meeting rooms, and computer stations extend living space beyond individual apartments. Housekeeping and linen services are included, and studio or efficiency options are offered for those needing a smaller footprint.

Meals are served three times daily with set menus, made-to-order selections, and snacks always on hand. Special diets are managed by culinary staff who coordinate with medical and therapy teams to meet physician-ordered nutrition plans. Independent Living residents can add medication-management monitoring to their service package, allowing them to benefit from nurse oversight while maintaining a greater degree of autonomy.

Residents have access to surface parking for personal vehicles, an on-site barber and beauty shop, a fitness and wellness center, exercise and movie rooms, and communal gardens for outdoor enjoyment. Regular religious services are conducted in the community’s gathering space. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered appreciation for its attentive Certified Nursing Assistants (CNAs), who are praised for their excellent care, ensuring that residents such as those unable to walk and confined to wheelchairs receive the necessary support, including transportation to dinners, activities, and doctor's appointments. The availability of a van service for external appointments and the provision of spaces accommodating wheelchair users are highlighted as positive aspects. Additionally, the community's engagement initiatives, which include regular games, activities, and live music that resonates with the residents, contribute to its overall appeal. The respite care offering, unique within the city and comparable to nursing home care, allows for a reassuring alternative to nursing homes, reinforcing the sense of security among family members about the well-being of their loved ones.

Despite these positives, there have been criticisms related to communication issues, notably the provision of incomplete lease agreements which undermine clarity on community standards. Furthermore, feedback on meal quality and variety indicates room for improvement, with some meals being delivered cold to rooms during the pandemic and a lack of variety noted. There's also been reported dissatisfaction regarding changes in ownership leading to unexpected rent increases, which could affect the community's accessibility for some prospective residents. Nonetheless, the clean environment, friendly staff, and a variety of available activities, including opportunities for independent living, seem to significantly contribute to the satisfaction and enjoyment of the residents. Complaints have been raised about certain operational aspects, like food service and activity scheduling, but those have not detracted from the overall positive reception of the available amenities and living experience.

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