The Kensington at Fort Madison provides both Assisted Living and Memory Care, allowing residents to receive daily support or more specialized cognitive services without leaving the community. Memory Care residents benefit from spaces planned to minimize confusion, structured programming to retain skills, and staff who understand dementia-related behaviors.

Medical oversight is extensive. Nurses are on site to monitor chronic conditions such as diabetes and to manage medications, while hospice care and short-term respite stays are available when needs change. Incontinence and ambulatory care are offered, and occupational and physical therapists visit regularly as part of a larger wellness program. Apartments are equipped with an emergency call system, and the campus is fully secured to help protect residents who wander.

Apartments are air conditioned and designed to accommodate wheelchairs, with accessible showers in many layouts. Wi-Fi is available, and some residences or shared lounges feature a central fireplace or a piano for informal gatherings. Outdoor sitting areas and on-site parking add convenience, and pets are welcome in designated units, although not every accommodation includes every feature.

Dining is structured yet flexible. Residents can choose restaurant-style meals or order throughout the day from the all-day dining menu. Standard menus are supplemented with kosher and vegetarian choices, and family members may purchase guest meals to share with residents.

Recreational and social options include an activity center, clubs, a library and computer lounge, yoga and chair-yoga classes, reminiscence and intergenerational programs, birthday parties, dances, indoor walking paths, supervised outdoor time, karaoke, happy hours, fitness sessions, live-music events, scheduled social outings, and seasonal use of the swimming pool.