Wellbrooke of Westfield provides both Assisted Living and Memory Care, allowing residents to move between levels of support without leaving the community. The clinical team is prepared to work with people who wander during the day or night, have elopement risk, demonstrate combative or other behavioral challenges, stay up all night, require wound care, use oxygen, follow special diets, are under age 60, or manage diabetes by oral medication, injections, or sliding-scale protocols. The residence does not treat non-dementia neurocognitive disorders, but it does coordinate podiatry and accepts residents with psychiatric diagnoses.

A registered nurse or licensed practical nurse is on-site around the clock, supported by background-checked caregivers, an awake night shift, and an activity director. Doors are alarmed, a fenced rear area and WanderGuard systems help keep residents safe, and personal emergency response systems and pull cords connect directly to staff. The nursing team offers full assistance with bathing, eating, dressing, and toileting, and can supervise transfers that involve walkers, wheelchairs, standby help, or a one-person lift.

Apartments can include a private bathroom, kitchenette, furnishings, independent temperature controls, cable service, and the option for residents to paint or decorate, though not every unit has all of these features. Residents choose between set menus or made-to-order meals, with snacks always available and diet modifications managed by the clinical staff.

Independent Living residents who simply need medication-management monitoring can receive that service on campus without moving to Assisted Living.

Residents have on-site parking, wheelchair-accessible common areas, a barber and beauty shop, exercise room, movie room, wellness center, internet access, communal gardens, billiards, phone service, library, scheduled transportation, and regular religious services.