Sugar Grove in Plainfield, IN, provides a comprehensive range of care options tailored for seniors, including assisted living, independent living, memory care, and senior living. The facility is equipped to address various medical needs, offering support for conditions such as wandering, elopement, behavioral issues, and advanced dementia. Skilled nursing staff, including RN and LPN professionals, are available around the clock to ensure that residents receive timely and appropriate care. The presence of 24-hour staff security, along with features like door alarms and pull cords, enhances the safety of the environment, allowing for prompt assistance when needed. The facility is also set up to accommodate medical requirements such as wound care, oxygen therapy, and specialized dietary plans.

In addition to medical care, Sugar Grove offers a range of supportive services to enhance daily living. Residents have access to assistance with personal care tasks, including bathing, dressing, and toileting, catering to those who may need full help. Transfer services are available for residents using walkers or wheelchairs, ensuring safety and comfort. For independent living residents, a monthly meal plan allows them to enjoy a selection of meals that align with their preferences and dietary needs. This ensures that all residents, regardless of their level of independence, can receive appropriate nutritional support.

Sugar Grove offers a variety of accommodations designed to foster comfort and personalization. Each unit comes with a private bathroom, kitchenette, and independent temperature controls, allowing residents to maintain a sense of independence within their personal space. While features may vary by unit and some rooms may provide the option to be decorated according to individual tastes, all residents benefit from housekeeping and laundry services to maintain a clean living environment. For those in independent living, the monthly meal plan ensures regular, nutritious dining options, while the flexibility of in-room dining aligns with personal schedules.

The facility further enhances the resident experience with an array of amenities and services. Residents can enjoy wheelchair accessibility, an exercise room, and a barber/beauty shop conveniently located on-site. Internet access and a movie room offer entertainment options, while communal gardens and special interest clubs provide opportunities for social engagement. The wellness center promotes active living, and transportation services assist with getting out and about. Additionally, on-site religious services, a library, and resident parking contribute to a well-rounded living experience. Pets are allowed, making it a good idea to check with the community during your visit to see if your pet will be permitted.

Residents and their families say:

This community has received positive feedback for its friendly and caring atmosphere, with reviewers frequently praising the kindness and compassion of the staff, the engaging activities, and the quality of care provided. Many reviews highlighted the clean and well-maintained facilities, the spacious and comfortable rooms, and the variety of amenities available, including gardens, exercise rooms, and dining areas. The meals at this community, while mentioned as an area with room for improvement due to taste and service times, were generally appreciated for their variety and quality. The community's approach to providing personalized and attentive care to residents was also commended. Families and residents appreciated the feeling of safety, the atmosphere of warmth and friendliness, and the active efforts by staff to make everyone feel included and cared for.

However, there were several concerns raised by reviewers that point to areas needing improvement. Some noted that the community seems to be undergoing staffing challenges, which impacted the cleanliness and maintenance of the facilities, as well as the efficiency in addressing residents' needs and requests. Miscommunication and difficulties in getting responses from the management team were other issues brought up, alongside the frustration over unresolved maintenance issues. Despite the praise for the staff's friendliness, there were mentions of the need for more staff training, especially among the nursing assistants, to ensure a higher quality of care. The size of the apartments and the perceived value for the cost were other aspects that received mixed feedback. Nonetheless, amidst these challenges, many still found this community to be a place where their loved ones could enjoy a good quality of life, thanks to the dedicated efforts of the staff and the range of activities and services offered.

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