Country Charm offers licensed Assisted Living designed to keep residents with varying health needs safely supported in one location. Care teams are trained to work with people who wander during the day or night, remain awake all night, require oxygen therapy, need ongoing wound care, or manage diabetes by oral medication, injections, or sliding-scale protocols. The community also welcomes adults under 60 and supports residents with mild dementia who benefit from cueing without requiring a separate memory-care program.

A registered nurse or licensed practical nurse is on site around the clock, with an additional nurse on call 24 hours a day. Caregivers stay awake through the night, and every staff member undergoes background screening. Residents live with the reassurance of door alarms, a personal emergency response system that alerts staff, and security personnel on site at all times. A visiting podiatrist, a therapy room, and acceptance of psychiatric diagnoses expand on-site medical options. Help with bathing, dressing, and toileting can be provided at the full-assistance level, while eating support is offered for those still able to self-feed. Transfer assistance ranges from standby help to one-person lifts, and walkers and wheelchairs are accommodated.

Private and semi-private suites feature a bathroom, kitchenette, individual climate controls, cable access, housekeeping, scheduled laundry service, and a patio, although not every unit includes every amenity. Residents may paint and decorate their rooms to feel more at home. Independent-living tenants in the same complex can opt into housekeeping and laundry services and receive medication-management oversight without moving to a higher level of care.

Meals are served restaurant-style from both a set menu and an on-order selection, with gluten-free and vegetarian choices always available. Snacks, in-room tray service, and a private dining area for family visits round out the program. Independent-living residents may purchase a monthly meal plan that provides flexible access to the same dining room.

Country Charm adds convenience through resident parking, wheelchair-accessible common areas, concierge service, an exercise room, barber and beauty shop, internet access, communal gardens, on-site religious services, and interest-based clubs. Scheduled transportation covers medical appointments, and the property sits near public transit for residents who prefer to travel independently. Smoking is restricted to outdoor areas, and pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of reviews, with many noting positive aspects and some expressing concerns. On the positive side, several reviewers praised the friendliness and helpfulness of the staff, describing them as approachable and supportive. The facility is often complimented for being clean and neat, with efforts to maintain a welcoming environment for residents and visitors. Many residents and families appreciate the community's efforts to organize social events and activities, such as Thanksgiving dinners and regular outings, which enhance the living experience. The spacious apartments and availability of services, like consistent dining options, nursing care, and transportation for outings, were also highlighted positively by those who live there.

Despite the positive feedback, there have been recurring concerns regarding the administration of medication and compliance with state laws. One reviewer mentioned persistent issues with medication not being administered according to doctor’s orders, causing significant anxiety and frustration. These concerns have prompted requests for the facility to review and address the medication administration processes to ensure residents' safety and compliance with medical directives. Additionally, some residents have indicated a need for the facility to undergo maintenance improvements, such as updating carpets and repainting, to enhance the overall living environment.

The recent management changes have also been a point of concern for some reviewers. There is a sentiment that the quality of care has declined since a change in leadership, with a specific complaint about communication challenges with the current administration. Issues such as unemptied trash and untended apartments during COVID-19 restrictions have been mentioned, suggesting that these restrictions have been inadequately managed. Nonetheless, many residents remain satisfied and consider this community a positive living choice, given the staff's dedication and the range of amenities offered.

AI generated summary of real reviews