Country Charm in Greenwood, IN, offers a comprehensive range of care options tailored to meet the needs of its residents. With both assisted living and independent living available, the facility provides essential medical support for various conditions, including oxygen therapy and specialized care for residents under 60, as well as those managing diabetes with oral medications, injections, and sliding scale treatments. The facility is equipped to support advanced dementia conditions, ensuring residents receive the necessary oversight and care. A dedicated team of healthcare professionals, including registered nurses and licensed practical nurses, are on staff, with 24-hour nursing support available. Additionally, background checks and an awake night shift ensure residents' safety and peace of mind at all hours.

The care features at Country Charm include a robust support system for daily activities, such as full assistance with bathing, dressing, and toileting, along with transfer services catering to various mobility needs. Medical support extends to podiatry, dental, audiology, and therapy services, ensuring comprehensive health management. For independent living residents, amenities like monthly meal plans, housekeeping, and medication management monitoring are also provided. It's important to note that while each room features private bathrooms and some offer kitchenettes and the ability to customize decor, not all accommodations come with the same amenities. Each room also boasts a patio, creating a welcoming and personalized environment for residents.

Country Charm's accommodations are designed for comfort and individuality, with independent temperature controls and scheduled laundry services to enhance the living experience. The dining amenities are equally accommodating, featuring a set menu complemented by on-order options, gluten-free choices, and vegetarian selections. Snacks are readily available, alongside in-room dining services, ensuring that residents have flexibility and variety in their meal planning.

Residents at Country Charm can enjoy a wide array of amenities and services designed to promote an active and engaged lifestyle. From accessible resident parking and wheelchair accessibility to outdoor smoking areas and communal gardens, the facility caters to diverse needs. Additional features include a barber/beauty shop, a movie room, internet access, and a library for leisurely pursuits. With transportation options available, including a shuttle service for medical appointments, residents can maintain their independence. Special interest clubs and on-site religious services foster a sense of community, creating an environment where residents can connect and engage with one another. Pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of reviews, with many noting positive aspects and some expressing concerns. On the positive side, several reviewers praised the friendliness and helpfulness of the staff, describing them as approachable and supportive. The facility is often complimented for being clean and neat, with efforts to maintain a welcoming environment for residents and visitors. Many residents and families appreciate the community's efforts to organize social events and activities, such as Thanksgiving dinners and regular outings, which enhance the living experience. The spacious apartments and availability of services, like consistent dining options, nursing care, and transportation for outings, were also highlighted positively by those who live there.

Despite the positive feedback, there have been recurring concerns regarding the administration of medication and compliance with state laws. One reviewer mentioned persistent issues with medication not being administered according to doctor’s orders, causing significant anxiety and frustration. These concerns have prompted requests for the facility to review and address the medication administration processes to ensure residents' safety and compliance with medical directives. Additionally, some residents have indicated a need for the facility to undergo maintenance improvements, such as updating carpets and repainting, to enhance the overall living environment.

The recent management changes have also been a point of concern for some reviewers. There is a sentiment that the quality of care has declined since a change in leadership, with a specific complaint about communication challenges with the current administration. Issues such as unemptied trash and untended apartments during COVID-19 restrictions have been mentioned, suggesting that these restrictions have been inadequately managed. Nonetheless, many residents remain satisfied and consider this community a positive living choice, given the staff's dedication and the range of amenities offered.

AI generated summary of real reviews