Homeview Center of Franklin is dedicated solely to Memory Care, with programs designed to serve residents facing early-stage forgetfulness through advanced dementia. The clinical team is equipped to manage wandering behaviors at any hour, elopement risks, and residents who may become combative or display other behavioral concerns. Medical oversight extends to wound care, oxygen therapy, and comprehensive diabetic management, including oral medications, injections, and sliding-scale regimens. The community also accepts adults under age 60 when needed for specialized neurological or cognitive conditions.

Around-the-clock nursing coverage is provided by RNs and LPNs, and every staff member undergoes background checks. An awake night shift, door alarms, pull-cord alert system, and 24-hour security help maintain safety. Residents have on-site access to podiatry, audiology, dental services, and a dedicated therapy room. Staff deliver full assistance with bathing, dressing, and toileting, while supporting self-directed eating. Mobility options range from supervision with a walker to one-person and two-person transfers for wheelchair users.

Private suites are available, some featuring personal bathrooms, independent climate controls, and cable service. Residents may personalize their spaces with paint or décor when permitted. Housekeeping and scheduled laundry are handled by staff, although the frequency can vary by room type and care plan. Not every accommodation includes all listed features, so families should verify specifics during a tour.

The culinary program offers a daily set menu alongside made-to-order alternatives. Snacks are stocked throughout the day, and meals can be delivered to resident rooms when medical needs or personal preference require in-room dining. Menus are coordinated with clinical staff to address dietary restrictions tied to diabetes management or other conditions.

On-site amenities include a barber and beauty shop, a fitness-oriented wellness center, and reliable internet access in common areas. Regular religious services are held within the building, and residents can join special-interest clubs that meet on campus.

Residents and their families say:

This community receives high praise for its dedicated and compassionate staff, who are highlighted in numerous reviews for their commitment to providing excellent care. Many reviewers express gratitude for how the staff treat residents and their families, often making them feel like a part of a larger family. One reviewer, who is a master's prepared nurse, remarked that the professionalism and kindness of the staff surpassed her expectations. Others mentioned that the facility is clean and well-maintained, contributing to a pleasant environment. Reviewers typically speak positively about the communication and collaboration from admission to discharge, which offers them peace of mind for their loved ones' care.

However, there are areas where the community falls short. The business office has been criticized for being disorganized, with one reviewer mentioning issues with processing direct deposits. Food services also received mixed reviews, with one highlighting a noticeable drop in quality from previous care settings. Despite these problems, several reviewers still recommend the community, thanks to the consistently high-quality care from the clinical staff.

A few reviews highlight the warmth and support provided particularly within the memory care and rehab units. Patients and their family members repeatedly note that staff go above and beyond to ensure resident comfort, even during challenging times such as the COVID-19 pandemic. The community includes numerous long-term employees, which contributes to a stable and cohesive environment for residents. Despite some operational shortcomings, the general sentiment is that this community is a commendable choice for long-term and rehabilitation care, appreciated for its patient-centered approach and attentive staff.

AI generated summary of real reviews