Residents and their families say:
This community appears to be a well-received facility, with many praising its clean environment, friendly staff, and variety of activities. Residents and their families appreciate the attention to detail in maintaining a safe and welcoming space, and the continuum of care from independent living to assisted living and memory care. Many reviewers have noticed significant improvements in their loved one's health and happiness since moving in, reporting increased social interaction and better cognitive and physical well-being. The dining options also receive compliments, with a noted variety in the menu and positive feedback about meal quality.
The staff is frequently highlighted as a key positive aspect, described as kind, genuine, and helpful, with a real appreciation for their work and the residents. Several reviews mention specific staff members who have made transitions smooth and provided excellent care. The facility offers a range of activities, from outings to shopping and events, which residents reportedly enjoy, fostering a vibrant community atmosphere. Additionally, the layout and location of the apartments and amenities, such as the proximity to shopping and the hospital, are appreciated. One reviewer noted the convenience of not having to move rooms as care needs increase, reducing stress for residents.
However, there are some shared concerns, particularly about the memory care section. It is noted that this section may lack adequate call buttons for emergencies, leading to worries about the accessibility of help for residents needing assistance. Comparisons suggest that the level of care experienced in assisted living is superior, according to one review. Residents in independent living also benefit from the more centralized location of common areas, whereas these are farther away from independent living apartments. Despite these concerns, the community is generally recommended, and residents and families express satisfaction with the care and services provided.
AI generated summary of real reviews