Residents and their families say:

This community receives numerous positive remarks from both current residents and visitors, with many highlighting the range of amenities, activities, and the level of care provided. The community's staff is consistently praised for their professionalism and kindness, playing a significant role in the positive experiences reported by many. The variety of activities, including weekly outings, exercise classes, bingo, and the option to partake in gardening, contributes to a vibrant community atmosphere where it's hard for residents to feel bored. Additionally, the physical environment of the community, such as its well-maintained grounds, spacious apartments with large bathrooms and decks, and tastefully updated public areas, receives positive mentions. The dining experience also stands out, with residents and their families appreciating the quality and variety of food options, although there have been mixed reviews about the meals during the pandemic.

However, not all feedback is entirely positive. The process of starting long-term care has been described as challenging by one reviewer, indicating potential administrative or communication issues. A notable concern is the drastic reduction in the variety and quality of food provided during the pandemic, with a significant contrast drawn between the initial diverse menu and the more limited options later, which one resident likened to "an elementary school lunch." This particular point about the pandemic-induced menu changes was highlighted as a significant departure from the community's usual standards. Furthermore, although the sheer size of the community and its extensive facilities are seen as positives by many, a few have expressed concerns that it could be overwhelming for some residents.

On balance, the community is often described as a nurturing and engaging environment for its residents, fostering a strong sense of belonging and well-being through its wide range of activities, attentive staff, and solid community ethics. Nonetheless, the feedback suggests areas for improvement, particularly in maintaining the quality of dining services during challenging times and smoothing out the administrative processes related to care transitions.