Presence Sacred Heart Home in Avilla, Indiana, operates as a nursing home that is equipped to deliver round-the-clock skilled nursing services for residents with complex or chronic health needs. The team can arrange short-stay respite admissions, giving family caregivers a reliable option for temporary relief without disrupting the resident’s continuum of care. Licensed therapists provide on-site physical therapy that focuses on mobility, strength, and fall prevention, while nurses trained in endocrinology protocols handle diabetes management, incorporating monitoring, medication administration, and diet coordination.

An emergency call system is installed throughout resident areas so help can be summoned immediately, supporting rapid response to medical or safety concerns. Direct-care staff and nurses remain on duty 24 hours a day to address changes in condition, medication schedules, and daily support needs, reinforcing the facility’s emphasis on timely interventions and resident security.

Private and semiprivate studio-style rooms are available, and some include central air conditioning, cable television, and in-room Wi-Fi. Basic utilities are included in the monthly rate, and housekeeping services help keep living spaces clean without residents needing to manage chores. Outdoor sitting areas give residents a place to spend time outside, but not every accommodation looks onto these spaces, so prospective residents should verify specific room features during a tour.

The dietary department prepares three balanced meals each day that align with individual care plans, including adaptations for residents managing diabetes. Between meals, healthy snacks are offered to help maintain stable blood-sugar levels and overall nutrition. Meals are served in a communal dining room to encourage social interaction, while room-service delivery can be arranged for residents recovering from illness or therapy sessions.

Residents have access to a structured calendar of health and wellness programs that reinforce therapy goals, an activity center for crafts and group projects, and a library and computer lounge for reading or keeping in touch with family. Regular social outings to local events and shopping destinations are scheduled, and on-site clubs and interest-based communities give residents additional opportunities to stay engaged.

Residents and their families say:

This community has been praised for its caring and professional nursing staff, who not only provide excellent daily care but also treat residents like family, creating an atmosphere filled with teasing, laughter, and personal chit-chats. Many reviewers have commended the memory care unit, labeling it as outstanding, with staff members known for their loving assistance during meals and a deep understanding of residents’ preferences. Additionally, the facility has been described as clean, easily accessible, and fostering an environment where residents are kept active, engaged, and well-cared for, highlighting practices such as getting residents up and interacting with them throughout the day. The community's approach to care has been particularly noted for preventing skin breakdowns in non-ambulatory residents and for providing specialized equipment like the Broda chair to enhance comfort and mobility.

However, there have been criticisms concerning communication issues, occasional staffing shortages, especially noted during holidays, and some reviewers have found access to the facility on weekends to be challenging. The impact of staff shortages on the level of care and the facility's atmosphere during such times was a concern for some, despite acknowledgment of the hard work and dedication of available staff members. Additionally, one review mentioned dissatisfaction with the facility's handling of political opinions regarding COVID restrictions, suggesting a preference for medical decisions to be more closely aligned with personal physicians’ advice. Despite these points of criticism, the repeated mentions of a welcoming, supportive environment, and high-quality care underline the positive impact this community has had on residents and their families.

AI generated summary of real reviews