Supportive Living of Washington in Washington, IL provides assisted-living care with a clear emphasis on medical oversight. Residents who require dietary management—such as special diets or diabetic monitoring for those on oral medications—receive targeted support. A visiting podiatrist is available on-site, giving residents routine foot care without leaving the building. The community is not equipped for memory care, so it does not accept residents with dementia diagnoses.

Constant staffing underpins day-to-day care. A nurse is on call around the clock, direct-care staff work awake overnight shifts, and background checks are completed for all employees. Emergency response is supplemented by a personal-emergency-response system that notifies staff immediately. Residents who need help with activities of daily living can receive full assistance with bathing, dressing, and toileting, and some physical help at mealtimes. Mobility and transfers are accommodated whether a resident uses a walker, wheelchair, needs standby supervision, or requires one- or two-person physical support.

Apartments are designed for varying preferences and budgets. Some feature private bathrooms, kitchenettes, independent climate controls, and cable connections, though not every unit includes every option. Housekeeping and scheduled laundry services are part of the base package, relieving residents of routine chores. Meals are offered through a rotating set menu or cooked to order, and diet modifications are available to match physician directives. Residents can eat in the main dining room, request snacks throughout the day, opt for in-room service, or reserve the private dining room for family gatherings.

Beyond direct care, the community offers practical amenities and ways to stay engaged. Resident parking and full wheelchair accessibility simplify mobility on and off campus, and scheduled transportation helps with medical appointments and errands. Everyday conveniences include an on-site barber and beauty salon, exercise room, movie room, internet access, and a library. Communal gardens and special-interest clubs provide social and recreational outlets, and on-site religious services support spiritual needs.

Residents and their families say:

This community has garnered positive feedback for its clean facilities, friendly atmosphere, and the variety of amenities it offers to its residents. Reviewers highlighted the cleanliness, which contributed significantly to their overall positive impression. The availability of a beauty salon, a physical therapy room, massage therapy room, and a movie theater adds to the amenities that cater to the residents' needs and comfort. The dining area was noted to be nice and clean, accommodating all residents comfortably. Another key point mentioned was the accessible bathrooms that feature walk-in showers, which are crucial for the safety and convenience of older individuals.

Many reviewers praised the staff for their kindness, helpfulness, and the informative tours provided during their visits. The staff's commitment to making the community a comfortable and caring environment is clear through their actions, including their efforts to keep the COVID-19 problem to a minimum. Their creative approach to ensuring that residents can still partake in social-distanced activities and treats, as well as safe ways for families to visit, was highly appreciated. The personal touches, such as videotaping the residents for holiday greetings to their families, were also treasured by many.

The decision of families to choose this community for their loved ones often highlighted the warm, homey feel of the environment, which sets it apart from more austere or impersonal facilities. The attention to detail in making everything accessible and the inclusive pricing model, where care is tailored to individual needs without extra costs, was particularly lauded. Residents and their families feel that their input is valued and that this community genuinely acts as a comfortable and secure home.

AI generated summary of real reviews