Residents and their families say:
The reviews of this community are largely positive, with many highlighting the welcoming and supportive staff as a key strength. Numerous reviewers appreciate the staff's friendliness, professionalism, and dedication, noting that they contribute to a homey and comfortable atmosphere. The new executive director has received praise for bringing positive changes, particularly in the memory care unit, which is described as improving significantly under her leadership. The admissions process is also mentioned as smooth and accommodating, with staff ensuring that new residents and their families feel supported and informed. Activities offered to residents are varied and well-received, providing opportunities for engagement and socialization.
However, there are some concerns about the physical state and layout of the facilities. More than one review mentioned the outdated décor and maintenance issues, such as stains on ceiling tiles, dark hallways, and a lack of kitchen spaces in the rooms. Other critiques involve the limited amenities available, with some facilities like the beauty salon or physical therapy room not operational during visits. A few reviewers noted that certain areas, especially common spaces or resident rooms, could benefit from updates to enhance the living experience.
In conclusion, this community is commended for its compassionate and effective staff, creating a positive environment for the residents. Despite challenges with the building’s age and some limitatsions in facilities, the dedication of the team is a significant advantage. The community offers a warm atmosphere supported by its staff's commitment, but potential residents may weigh these positives against the reported physical shortcomings.
AI generated summary of real reviews