Tower Hill Healthcare Center in South Elgin operates as a skilled nursing facility, offering around-the-clock clinical oversight for residents who need a higher level of medical attention. On-site physical therapy is available to help residents regain or maintain mobility after illness, injury, or surgery, and short-term respite stays give family caregivers a reliable option when they need a break or when a loved one requires temporary post-hospital support.

Beyond the core nursing services, the staff coordinates medication management, wound care, and routine health assessments, working closely with physicians and specialists to adjust care plans as needs change. A licensed nursing team is present 24 hours a day, and rehabilitative specialists collaborate with residents to set measurable therapy goals. Emergency response systems and scheduled transportation to off-site medical appointments add further layers of support.

Private and semi-private rooms are available, and most have access to landscaped outdoor areas where residents can spend time outside when weather permits, though not every room includes a direct view or patio access. Shared spaces such as a library and computer lounge give residents places to read, use the internet, or meet with visitors. Common areas are designed to be easily navigable, but specific features can vary from one section of the building to another.

Daily meals are prepared to meet nutritional guidelines while accommodating dietary restrictions. Residents receive three scheduled meals each day along with healthy snacks that are available between meal times. The dining staff works with dietitians to adjust portion sizes, texture modifications, and specialized menus, recognizing that nutritional needs can differ widely among residents.

An activity center hosts scheduled programs that range from arts and crafts to group exercise, and organized social outings give residents opportunities to visit local shops, parks, or community events.